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QuestionsCategoryAlbaniaArmeniaAustriaAzerbaijanBelgium (Flanders)Belgium (Wallonia)Bosnia and HerzegovinaBulgariaCanadaCroatiaCyprusDenmarkEstoniaFinlandFranceGeorgiaGermanyHungaryIcelandIrelandKazakhstanKosovoLithuaniaLuxembourgNorth MacedoniaNorwayPolandQuébec (Canada)SerbiaSlovakiaSloveniaSpain - CataloniaSwedenSwitzerlandThe NetherlandsTurkeyUnited Kingdom (IPSO)United Kingdom (Impress)
001. In what year was the organization established?Organisational structure2017
2007
2010
2003
2002
2009
2006
2005
2015
1910
1997
1992
2002
1968
2019
2009
1956
2012
1965
2008
2021
2005
2015
1979
2015
1910
1995
1973
2009
2002
1905
1997
1916
1977
1960
1988
2014
2015
002. Is there any recognition in the law (or in governmental regulations) of the existence and role of the Press Council?Organisational structureNo
No
No
No
No
Yes
No
Yes
No
No

Yes
No
No
No
No
No
No
No
No
No
Yes
Yes
Yes
No
Yes
No
No
No
No
No
No
No
No
No
No
Yes
Yes
003. In case there is recognition of the Council in the law, is that because the organization was established by decree, or did the Council already exist when it was recognized?Organisational structure




Founded

Recognized afterwards



Founded

Decreet







Founded
Founded
Founded

Decreet










Recognized by law as a registered public interest company
Recognized afterwards
004. Comment on 003Organisational structure




The intention is to ensure the Council's continuity over time, and the recognition ensures the future role of the Council, and allowed to define its competences and its collaboration with the audiovisual regulatory body

As guarantee that self-regulation would work (instead of introducing media legislation). Broadcast media (TV + radio) are by law bound to be ethically judged by the Council.



Founded after implementation of the Danish Media Liability Act







Recognition allowed newspapers to publish decisions of the Press Ombudsman and Press Council without any threat of defamation proceedings (qualified privilege). It also allowed newspapers in defamation action to claim that adherence to Press Council standards could be used in seeking reductions in defamation awards

In law about Defamation and Insult, Chapter V requires that for disputes about disinformation on press, the first step to follow is to go to the Press Council
founded following the law
In order to protect the statute of ‘journalist'

To ensure editorial freedom











Press council complies with the Press Recognition Panel's criteria for self-regulatory bodies, and thus is recognized as an independent press regulator
005. What type of legal entity is the organization?Organisational structureAssociation
None
Association
NGO
Association
Association
Association
Foundation
Association
Association
Commission
Public entity
None
Association
Association
Association
Association
Association
Association
Company Limited by Guarantee
Public organisation
Association
Association
Association
Association
Association
Association
NGO
Association
Association
Association
Foundation
Association
Foundation
Foundation
Informal NGO
Public interest company
Community Interest Company
006. In case there is recognition of the Council in the law, is that because the organization was established by decree, or did the Council already exist when it was recognized?Organisational structureMedia Council
Media Council
Media Council
Press Council
Media Council
Media Council
Media Council
Media Council
Media Council
Ethical Council of Journalists' Association
Press Council
Media Council
Media Council
Press/Media Council
Press Council
Media Council
Media Council
Media Council
Ethical Council of Journalists' Association
Press Council
Press council
Media Council

Media Council
Media Council
Press association
Press Council
Media Council
Press Council
Press Council
Ethical Council of Journalists' Association
Press Council
Ombudsman and Press Council
Media Council
Media Council
Media Council
Public interest company
Press regutor
007. Is the organization responsible for the application and/or distribution process for press cards for journalists?Organisational structureNo
No
No
No
No
No
No
No
No
Yes
No
No
No
No
No
No
Yes
No
No
No
No
No
No
Yes
No
Yes
No
No
No
No
No
No
No
No
No
No
No
No
008. Do bylaws mention defending press freedom as an objective?Organisational structureNo

Yes
Yes
Yes
No
Yes

Yes


Yes
No
Yes

No
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
Yes
No
Yes
No
Yes
Yes
Yes
009. What are the main tasks that the organization sees for itself?Organisational structurePromoting self-regulation
Considering complaints on media and issuing judgements or Expert opinions. Making statements on general challenges for professional integrity. Developing guidelines on ethical conduct of journalists. Providing consultancy to the Commission on TV and Radio (national regulator) on issues of media ethics. Organizing public campaigns on promotion of media self-regulation system.
Being a ‘check/balance' for the printed press (via complaints procedures) and defending press freedom
The Press Council of Azerbaijan is a self-regulatory body of Azerbaijani press. The Council was created during the First Conference of Azerbaijani journalists, in which 180 media organizations were present, on 15 March 2003. The Council’s aims include conducting of public control so as to ensure that journalists act in line with the requirements of relevant pieces of legislation and professional principles, improving government-media and public-media relations, and contributing to the freedom of speech. In order to fulfill the objectives stated above, the Council considers the possibilities of pre-judicial solutions of conflicts arising from newspaper articles, examines complaints about the conduct of correspondents of various media outlets and makes decisions about complaints.
Defending and promoting professional ethics in journalism; formulation of ethical guidelines for journalism; handling complaints about journalistic behaviour and publications
Development of ethical standards for media and mediation/complaint handling, providing information about ethics in journalism (to the public and to the journalists)
Improving ethical and professional standards in print and online media, monitoring the implementation of the Press Code, and constant education of journalists and the public on the need to respect freedom of expression and responsible, professional reporting in the press and online media
Handling complaints
To serve as a forum for complaints against its members and to promote ethical practices within the news media industry.

To make sure that all members of the Media follow the general rules of ethics in journalism and to defend the freedom of the Press.
Handling complaints
Handling complaints
To interpret good journalistic practice as well as defend freedom in regard to speech and the right to publication
The CDJM is a forum for mediation between journalists, the media, news agencies and the public on all matters relating to journalistic ethics
To improve the quality of journalism in Georgia
Defend press freedom and protect the good name of the press (by judging the good practice/ethical soundness of its behaviour)

To uphold the journalistic ethical standards by giving people the possibility to send in complaints about the media
Defending freedom of expression and the independent treatment of complaints about the press
create a common platform for discussing issues and challenges facing Kazakh journalism, promote ethical standards through the Basic principles of media
Promoting freedom of information and respect for the press code, protecting the citizens from false information
main goals in the activity of the Association and the Commission.
Fourfold: draft and observe a journalistic Code of Conduct; dealing with complaints about media content; issuing press cards; being a consultation partner for the government in media policy matters
Preventing influence to the media from centers of power, promotion of quality in journalism, protection of media freedom, protection of public interest (complaints process)
To ensure ethical and free press
To defend ethical principles in journalism by responding to complaints sent in by citizens about journalists' behaviour in publications and broadcasts.
The protection of the freedom of the press and to the defense of the right of the public to quality reporting.
Handling Complaints ,Promoting the Code, Public Awareness & Education
The Print-Digital Council adresses complaints about the possible violation of journalistic ethics, as well as motions concerning restraining the journalists' access to information.
Handling complaints
Self regulation of journalism in Catalonia
For The Public to protect them from journalism that is too offensive and aggressive. -For the Media companies to protect the Freedom of Press and to prevent intrusion from politicians and legislators
Providing a means to complain about ethical behaviour of the media
Dealing with complaints about journalistic behaviour; contributing to the development of media ethics; and promoting public awareness of media ethics
Reviewing complaints concerning violations of professional journalistic ethics
To enforce the Editors' Code of Practice and to uphold the fundamental public interest in freedom of expression. We monitor editorial standards and produce reporting guidance for editors and journalists. We operate a whistleblowing hotline for journalists, 24/7 hotline for victims of press harassment and 24/7 pre-publication advice from IPSO staff.
Providing independent accountability and transparency for the public, by maintaining ethical standards in journalism. To establish and operate an independent press regulator which complies with the recommendations and principles set out in the Royal Charter, to formulate, establish and develop the Standards Code, to operate a complaints handling service in accordance with the recommendations and principles set out in the Royal Charter, to enter into agreements with Participants, charge fees in connection therewith and to be able to levy fines on Participants, to operate an arbitration service in accordance with the recommendations and principles set out in the Royal Charter, to establish an investigations service in accordance with the recommendations and principles set out in the Royal Charter, to provide advice or information, to publish and distribute or commission publications in any form or media, to organise meetings, lectures, conferences, workshops, broadcasts or courses of instruction, to promote or carry out research or surveys of public opinion
010. One of the reasons to handle complaints is to keep the press as free as possible from governmental regulation and interference. Besides this implicit reason, does the media council actively promote the freedom of the media?Organisational structureYes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes

Yes
No
No
Yes

Yes
Yes

No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
No
No
No
Yes
Yes
Yes
011. Comment on 010Organisational structureBy mobilizing support from citizens and informing students of journalism about ethics in the media
The operation of MEO is facilitated by media CSOs which mission is defending the press freedom. And MEO itself is one of the platforms where those CSOs coordinate their respective efforts.
By releasing statements, using social media to spread the Council's message, write opinion pieces
Implementation of public control over the compliance of journalists with the requirements of the Rules of Professional Conduct, professional principles in accordance with existing standards, strengthening the relationship and trust between state bodies and the public and the mass media, creating wider opportunities for freedom of speech, opinion and information; - Provision of information and proposals related to freedom of the press at appropriate times to the government of Azerbaijan, public and other organizations, as well as outside the country; - Investigating options for pre-trial resolution of conflicts occurring in the spheres of activity of press media, accepting and studying complaints filed regarding the behavior of editorial staff and making related decisions
The organization will try to lobby political actors when it sees that (planned) government regulation is threatening the freedom of the press. Representatives of the Press Council will explain that regulation should be a last resort, since self-regulation can be a solution for many issues.

Providing advice (legal or otherwise) to journalists in order to to protect journalists' press freedom, and petitioning to governments on behalf of journalists. The aim of the Association is to promote and defend journalistic professional ethics, to handle questions and complaints about it and to safeguard press freedom through self-regulation.”
Active to protect journalists' press freedom with advice to journalists (legal or otherwise) and petitioning to governments on behalf of journalists
By issuing statements and being signatory to relevant statements of like-minded groups.




By issuing public statements regarding press freedom issues. Also by being heard in legislation processes by ministries and the parliament.

Together with other organizations, the Charter is member of the Coalition of Media Advocacy
For instance by giving expert opinion in the policy making process to warrant the freedom of the press

This is something that the journalist union does
Promotion of ethical standards in journalism, building public confidence in the media and commenting on issues which arise which might impact on press freedom
we advise and criticise journalists on ethics
The Press Council of Kosovo has been part of several campaigns defending press freedom through all these years of active presence in the media scene in Kosovo
through activity of its stakeholders

The organization actively promotes freedom of expression, by initiatiang different discussions and dialogue with relevant stakeholders, including media, defending of their rights, and reacting in cases of pressures and censorship to media
we lobby for better access to information, for an open society, for better media laws and regulations
REM's only way of influencing public opinion is the publication of responses to complaints from citizens on its website. The REM react to complains and does not initiate opinions on behaviour in the media on its own initiative. Nor does it monitor media coverage or issues general opinions realting to media coverage. REM reacts.
The Council does make public statements about press freedom-related issues, such as the access to information act

The Press Council makes statements on violations of the freedom of journalists and its members participate in working groups and discussions on these topics.
The association is advocating for quality legislative framework in the field of media, authors' rights, access to information, freedom of speech, labour rights of journalists and status of freelancers. It defends journalists if they face any type of attack on their rights, professional or financial status and reputation.
We organize activities in public sites to proclaim freedom of expression, the journalists' independence as well, as the right to professional secrecy and the conscience clause when there is a clear distortion between the editorial line and the personal convictions of professional information. Also, we speak out via our decisions about complaints from the public.
To try and and keep the press as free as possible from governmental regulation and interference and defending the press freedom


We lobby, issue public statements, and make judicial applications
There is a public interest exemption applied to clauses of the Code, so that journalism in the public interest is not stifled by press regulation. This includes explicit recognition of the inherent public interest in freedom of expression itself. IPSO additionally advocates for press freedom in submissions to government, civil society and with interest groups.
Independent regulation provides a buffer which erases the need for government regulation and interference, while promoting the needs and rights of the public to a free, accountable press.
012. In the framework of the council’s objectives and bylaws, is it possible for the council to start an investigation into a publication? (Effectively, to make a complaint themselves?) And if so, do they use this ability?Organisational structureYes
Yes
Yes
Yes
Yes
Yes
Yes
No
No

Yes
Yes
No
Yes
Yes
No
Yes

Yes
No
No
No
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
013. Comment on 012Organisational structureIn some cases public statements will be issued about media content
No. However MEO uses the results of media monitoring and other studies/researches implemented by the CSOs which facilitate its operation.
This happens about 5-10 times per year
If there is a complaint about the material written by the publication, then the board can investigate.
However, this is rarely/never used in practice
This happens once or twice per year
It is possible to investigate pro-actively, which the Press Council does wherever severe breach of the ethical and professional standards occurred
There is no possibility to investigate individual publications, but the Council could make statements about media coverage in general


When the Commission notices something problematic in the media, they can make a statement about this
However, this is not done in practice

However, this is very rarely used
This possibility exists in the by-laws. It has not yet been implemented

However, this is not done in practice

However, this is never done in practice




However, this only happened once in the history of the Council
The Press Council can initiate its own analysis on specific important issues in the media, and release opinions/statements about this
This is at the Secretary-General's discretion. The current SG has not used this power so far.
the Council reacts/answers to complaints pertaining to its ethical charter but does not initiate complaints itself

However, it is rarely used
The Council can signal and take on individual articles/publications, in that case they have the 'complainant' role themselves
A proactive investigation is formally possible, but it has not happened in the last 20 years. For such cases, the Board of the organization would file a complaint.
Only when there are some complaints. Sometimes the CIC acts ex officio.
It is not done in practice
However, it is rarely used
However, the council can voice an opinion about general matters or in matters of principle
However, it is rarely or never used
On the recommendation of the IPSO Board, the IPSO Complaints Committee can launch “own volition” investigations if potential breaches of the Editors' Code of Practice are identified. IPSO also has the power to launch standards investigations. These are launched by the IPSO Board when serious concerns about the behaviour or actions of members are identified.
IMPRESS may investigate potential breaches of the Code even where no complaint has been received.
014. Does the council itself monitor media content for its ethical soundness? If so, in what way?Organisational structureYes

No
Yes
No
No
Yes
No
No
No
No
No
No
Yes
No
No
No
No
No
No
No
No
Yes
No
Yes
No
No
No
Yes
No
No
No
No
No
No
No
Yes
No
015. Comment on 014Organisational structureThe Council monitors and reports about specific types of coverage in the media, like reporting on crime or corruption
Media Ethics Observatory consists of 14 members who are elected in the Annual conference of the Media self-regulation initiative (MSRI) that brings together the media outlets which signed the joint Code of Ethics and accept the procedures envisaged by MEO Regulation (71 in this stage). 8 media CSO which are legal entities and facilitate the operation of MEO do not participate in voting. MSRI and MEO are still on the way of further institutionalization which includes as a prospect to be registered as a legal entity.

Our monitoring team reviews the various sites and checks whether the ethical principles of journalism are upheld.


From time to time the media content is monitored by the press council, especially in election years







The Observatoire de la Déontologie de l'Information does this in France
Media monitoring is done in the Media Checker project (whcih has editorial independence from the Charter itself)






competence of the Inspector's office

The Council monitors the adherence of media to professional standards. This is usually done by analyzing the press complaints over a certain period of time and the tendencies that appear in the media reporting. The Council is particularly focused on identiyfing and reacting to fake news and sensationalism in the media
No


Regular monitoring of eight newspapers with national coverage


Only with a complaint.






016. Has the council ever been sued over any of their decisions or their handling of complaints?Organisational structureNo
No
Yes
Yes
Yes
No
No
No
No
Yes
No
No
No
No
Yes
No
Yes
No
No
No
No
No
No
No
No
No

Yes
No
No
Yes
No
No
Yes
No
No
Yes
Yes
017. Total budget 2018Budget87275

230000

210000
198000
194950

205000


500000
11000
435000


932000

0
407000

80000

116764
88700
900000

335915
111000

12000
40000
652750
280650
170000
20000

1111500
018. Contributions media companies 2018Budget0

28000

107000
99000
0

205000


500000
11000
250000




0
407000

0

0
0


118700
0

0
30000
442000
95735
153000
18000

13300
019. Contributions journalist individual 2018Budget0

0

0
0
0

0


0
0



0

0
0

0

0
0
0

0
0

12000
0
0
0
0
900

0
020. Contributions journalist associations 2018Budget0

28000

0
0
0

0


0
0
75000




0
0

0

0
0
900000

7600
0

0
10000
0
135165
17000
900

0
021. Contributions govt direct 2018Budget0

0

0
0
0

0


0
0
110000


311000

0
0

0

113264
0
0

209615
5550

0
0
0
49750
0
0

0
022. Contributions govt indirect 2018Budget0

174000

100000
99000
0

0


0
0
0


0

0
0

0

0
0
0

0
0

0
0
0
0
0
0

0
023. Contributions govt international 2018Budget60995

0

0
0
148950

0


0
0
0


0

0
0

0

0
80700
0

0
88800

0
0
0
0
0
0

0
024. Contributions NGOs 2018Budget26280

0

0
0
46000

0


0
0
0


0

0
0

80000

0
8000
0

0
16650

0
0
0
0
0
0

1096000
025. Contributions charity 2018Budget0

0

0
0
0

0


0
0
0


0

0
0

0

0
0
0

0
0

0
0
0
0
0
200

0
026. Self generated revenue 2018Budget0

0

3000
0
0

0


0
0
0


0

0
0

0

3500
0
0

0
0

0
0
0
0
0
0

2200
027. Handling fees 2018Budget0

0

0
0
0

0


0
0
0

0
0

0
0

0

0
0
0

0
0

0
0
210750
0
0
0

0
028. Total budget 2019Budget


52345
213500
198000
213500



20000
512000
11000
464778





403727


148781


900000


100600


43695
700000
293000
190937

2993089
1148530
029. Contributions media companies 2019Budget


2309
107000
99000
107000




512000
11000
109165





403727











39519
600000
95735
172848

2993089

030. Contributions journalist individual 2019Budget


0


































031. Contributions journalist associations 2019Budget


0









220613











900000






5000
135165
18089



032. Contributions govt direct 2019Budget


0






20000


135000

















4175

45500




033. Contributions govt indirect 2019Budget


0
100000
99000
100000





















5900




14500




034. Contributions govt international 2019Budget


0
























94700









035. Contributions NGOs 2019Budget


12000


































036. Contributions charity 2019Budget


3439

































1089015
037. Self generated revenue 2019Budget


23100
6500

6500


























909



59515
038. Handling fees 2019Budget


0




























100000
6363




040. Total budget 2020Budget


55675
207500
204000
207500



20000
467000
11000
464778
84000




314119
25380

175586


950000


143800


46448
700000
293000
241406

2694889
1124027
041. Contributions media companies 2020Budget


1290
102500
102000
107000




467000
11000
109165
2275




314119











46448
600000
95735
207406

2694889

042. Contributions journalist individual 2020Budget


0










1050

















5000





043. Contributions journalist associations 2020Budget


0









220613











950000







135165
19000



044. Contributions govt direct 2020Budget


0






20000


135000
45000


















45500




045. Contributions govt indirect 2020Budget


0
100000
102000
100000


























14500




046. Contributions govt international 2020Budget


0
























6800









047. Contributions NGOs 2020Budget


11000
























137000




14500
15000



048. Contributions charity 2020Budget


1298










3500






















1113088
049. Self generated revenue 2020Budget


17902
5000

5000







29000


















1181



10939
050. Handling fees 2020Budget


0




























100000
6363




051. Total budget 2021Budget


57190
202800
284000
202800



20000
537000
11300
464778
87000




301810
25380

165308


1000000


132000


35896
900000
293000
259770

3012288
1102734
052. Contributions media companies 2021Budget


1509
101000
142000
101000




537000
11300
109165
3814




301810












850000
95735
225220

3012288

053. Contributions journalist individual 2021Budget


0










1760























054. Contributions journalist associations 2021Budget


0









220613
37000










1000000






5000
135165
190000



055. Contributions govt direct 2021Budget


0






20000


135000
75000
















8000

45500




056. Contributions govt indirect 2021Budget


0
100000
142000






















5100




14500




057. Contributions govt international 2021Budget


0


100000





















127000









058. Contributions NGOs 2021Budget


13000
















25380












11500
15000



059. Contributions charity 2021Budget


1901










6328






















1089015
060. Self generated revenue 2021Budget


19392
1800

1800







25000


















909



13719
061. Handling fees 2021Budget


0




























50000
10909




062. Total budget 2022Budget

272036
62800
212000
294000




20000
550000
11300
471000
157000



11038
345415
25380
62663

185000
90230
1000000
0
660669
115000
7200

35539
1000000
550057
225220


1338759
063. Contributions media companies 2022Budget


2890
106000
147000





550000
11300
109000
16666




345415







175174




940000
145300
225220



064. Contributions journalist individual 2022Budget


0










7692























065. Contributions journalist associations 2022Budget

56000
0









216800
37500



11038






1000000






10000
216000
19000



066. Contributions govt direct 2022Budget


0






20000


135000
65900








185000



282039
6800


12000

16000




067. Contributions govt indirect 2022Budget

195944
0
100000
147000



























16000




068. Contributions govt international 2022Budget

20091
0




















90530



108200









069. Contributions NGOs 2022Budget


15000










25000





25380












144547
15000



070. Contributions charity 2022Budget


2293










1000






















1282882
071. Self generated revenue 2022Budget


20120
6000









91000








4000



3825





1664



25087
072. Handling fees 2022Budget


0




























50000
7232




073. Staff 2018Staff7

3

2
2
5
1
5

1
6
1
4

8
10
6
1
3

4
1
1
3
5

5
5
1
1
1
6
2
2
3

6
074. FTE 2018Staff3

2,75

1,2
1,75
5
0,4
3,25

0,5
4,7
0,4
4

8
8,3
0
0,05
3

3,5
1
1
2
5


3

0,25
1
5,75
1,4
1,39
1,50

6
075. Paid 2018Staff7

3

2
2
5
1
4

1
6
1
4

8
10
0
1
3

4
1
1
2
5

5
5
1
1
1
6
2
2
3

6
076. Voluntary 2018Staff0

0

0
0
0
0
0

1
0
0
0

0
0
6
0
0

0
1
0
1
0


0
0
0
0
0
0
0
0

0
077. Is some day-to-day work, done by non-staff, being remunerated? 2018StaffNo

No

No
No
Yes
No
No

No
No
No
Yes

No
No
0

No
Yes
No

No
Yes
Yes

Yes
No
No
No
No
No
No
Yes
No

No
078.Comment on 077.Staff


Yes


One accountant

















The IT administrator who maintains the website content


Mediators are external professionals






The Council makes use of clerks who work on freelance basis



079. What task does staff spend the most time on in 2018?StaffMedia monitoring

Handling complaints

Handling complaints
Handling complaints
Handling complaints and mediating between citizens and media
Handling complaints
Handling complaints
Handling complaints
Writing the decisions taken on complaints examined.
Handling complaints
Handling complaints
Handling complaints
examining referrals, drafting letters and opinions; seeking support in the professional information world
Consideration of complaints and the Media Checker project
Handling complaints
Handling complaints
Meeting discussions and waiting for replies
Handling complaints
development of training programs
Handling complaints & writing media analysis reports
preparing for the meetings, in cases of recognized violation of Code of Ethics issuing a legally well founded decision
Press Card approval procedure
Handling complaints & writing media analysis reports
Handling complaints

Handling complaints
Complaints handling
Handling complaints
Handling complaints
Complaints processing, communication, social media, web, media input management
Handling complaints, Media Ethics investigators, 1 administrator
Handling complaints
Handling complaints
Preparing the complaint files

Handling complaints
080. Staff 2019Staff
1

13
2
2




1
6
1
5


10

1
3


1


5


2
1

3
6
2
2

20
8
081. FTE 2019Staff
0.25

13
1,2
1,75




1
4,7
0
5


5

0,05
3


1


5


2


1
6
1,4
1,39

20
8
082. Paid 2019Staff
1

13
2
2




1
6
1
5


11

1
3


1





2


1
6
1,4
2

20
8
083. Voluntary 2019Staff
3

0









0




0
0
11










2






084. Is some day-to-day work, done by non-staff, being remunerated? 2019Staff
Yes

Yes
























Yes


Yes
No




Yes
085. Comment on 084.Staff





































086. What task does staff spend the most time on in 2019?Staff
Providing expertise, working on documents (guidelines, policy papers)



























Preparation of the basis - for draft decision and the Council meeting, communication with stakeholders.






Investigating complaints, corresponding with complainants

087. Staff 2020Staff
1

14
2
3




1
6
1
4
0

10

1
3
1

1


5





3
6
2
2

20
7
088. FTE 2020Staff
0.25

14
1,2
2,75




1
4,7
0
4


5

0,05
3
0,5

1


5





1
6
1,4
1,58

20
7
089. Paid 2020Staff
1

14
2
3




1
6
1
4


10

1
3
0

1








1
6

2

20
7
090. Voluntary 2020Staff
3

0









0
9



0
0
20










2
No





091. Is some day-to-day work, done by non-staff, being remunerated? 2020Staff
Yes




































092. Comment on 091.Staff


Yes


































093. What task does staff spend the most time on in 2020?Staff
Providing expertise, working on documents (guidelines, policy papers)




































094. Staff 2021Staff
1

15
2
4




1
6
1
5
2

10

1
2,5
3

1


6


2


3
6
2
2

21
7
095. FTE 2021Staff
0.25

15
1,2
3,25




1
4,7
0
5
1,5

5

0,05
2,5
0,6

1


6


2


1
5
1,4
1,58

20
7
096. Paid 2021Staff
1

15
2
4




1
6
1
5
2

10

1
2,5
3

1





2


1
5
1,4
2

21
7
097. Voluntary 2021Staff
3

0









0
9



0
0
25










2
No





098. Is some day-to-day work, done by non-staff, being remunerated? 2021Staff
Yes




































099. Comment on 098.Staff


Yes


































100. What task does staff spend the most time on in 2021?Staff
Providing expertise, working on documents (guidelines, policy papers)




































101. Staff 2022Staff
1

15

4





6
1
5
1

10

1
2,5
4

1


6


2


3
5
3
2

22
8
102. FTE 2022Staff
0.25

15

3,25




1
4,9
0
5
1

5

0,05
2,5
0,6

1


6


2


1
4,5
1,55
1,58

20
8
103. Paid 2022Staff
1

15

4




1
6
1
5
1

10

1
2,5
4

1





2


1
4,5
1,55
2

22
8
104. Voluntary 2022Staff
3

0






1


0




0
0


















105. Is some day-to-day work, done by non-staff, being remunerated? 2022Staff
Yes




































106. Comment on 105.Staff


Yes


































107. What task does staff spend the most time on in 2022Staff
Providing expertise, working on documents (guidelines, policy papers)




































108. Individual media outletsMembership MembersNo
Yes
No
Yes
Yes
Yes
Yes
No
Yes
No
No
No
Yes
Yes
Yes
No
No
No
No
Yes
No
Yes
Yes
No
Yes
No

Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
109. Umbrella organizations of media outletsMembership MembersNo
No
Yes
No
Yes
Yes
No
Yes
No
No
Yes
No
No
Yes
Yes
No
Yes
No
No
No
No
No
Yes
No
No
No

No
No
Yes
No
Yes
Yes
Yes
Yes
Yes
No
Yes
110. Individual journalistsMembership MembersYes
No
No
No
No
No
No
No
No
Yes
No
No
No
No
Yes
Yes
No
No
Yes
No
Yes
No
Yes
No
No
No

No
No
Yes
Yes
Yes
No
No
No
Yes
No
Yes
111. Journalist unions or organizationsMembership MembersNo
No
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
No
No
Yes
Yes
No
Yes
No
No
No
No
No
Yes
Yes
Yes
No

Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
No
No
112. OthersMembership MembersNo
No
No
No
No
Yes
No
Yes
No
No
Yes
No
No
No
Yes
No
No
Yes
No
Yes
Yes
No
No
No
Yes
Yes

No
No
No
No
Yes
No
No
No
Yes
No
No
113. Comment on 112.Membership Members




Press/photo agencies and news production companies

A number of NGOs


People from civil society






The editors-in-chief of different media outlets are personally members
Yes
Public interest members
Experts, educators, Ngo workers, lawyers



Civil society organizations in the media field
Media industry





Members of civil society, teachers, doctors and other professionals
Judges


Bar associations


114. NewspapersMembership TypesNo
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes

Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
115. MagazinesMembership TypesNo
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Yes

Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
116. Digital mediaMembership TypesNo
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
No
Yes
Yes
No
Yes
Yes

Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
117. TelevisionMembership TypesNo
Yes
No
No
Yes
Yes
No
Yes
No
No
Yes
Yes
Yes
Yes
No
No
No
Yes
Yes
No
Yes
No
Yes
No
Yes
Yes

Yes
No
No
No
Yes
Yes
Yes
Yes
Yes
No
No
118. Radio mediaMembership TypesNo
Yes
No
No
Yes
Yes
No
Yes
No
No
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
No
No
No
Yes
No
Yes
Yes

Yes
No
No
No
Yes
Yes
Yes
Yes
Yes
No
No
119. News and press agenciesMembership TypesNo
Yes
Yes
Yes
Yes
Yes
No

Yes
No
No
Yes
Yes
Yes
Yes
No
Yes
No
Yes
No
No
Yes
Yes
No
Yes
No

No
Yes
Yes
No
Yes
No
Yes
Yes
No
No
No
120. OthersMembership TypesNo
Yes
No

Yes
No
No
No
Yes
No
No
No
No
No
No
No
No
No
No
Yes
Yes
No
No
No
No
No

No
No
No
No
No
No
No
No
No
Yes
No
121. Comment on 120.Membership Types



Production companies



Student news organizations










Student publications
















Hyperlocal news and special interest websites.

122. Can the Council deal with content that is published in newspapers?ScopeYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
123. Can the Council deal with content that is published in magazines?ScopeYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
124. Can the Council deal with content that is published in television?ScopeYes
Yes
No
No
Yes
Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
No
Yes
Yes
Yes
Yes

Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
No
No
125. Can the Council deal with content that is published in radio?ScopeYes
Yes
No
No
Yes
Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
No
Yes
Yes
Yes
Yes

Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
No
No
126. Can the Council deal with content that is published in websites?ScopeYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
127. Can the Council deal with content that is published in weblogs (produced by media outlets or independent bloggers)?ScopeYes
Either created by media outlets
Yes
Yes
Yes
Yes
No
Yes
No

No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes

Yes
No
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
128. Can the Council deal with content that is published in podcasts (produced by media outlets or independent content creators)?ScopeYes
Either created by media outlets
Yes
Yes
Yes
Yes
No
Yes
Yes

No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes

Yes
No
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
129. Can the Council deal with content that is published in nonfiction books?ScopeNo
No
No
No
Yes
Yes
No
Yes
No

No
No

No
No
No
No
No
Yes
No
No
No
Yes
Yes
No
No

Yes
No
No
No
No
No
No
Yes
No
No
No
130. Comment on 129.Scope






If they are published by a media outlet, books can be dealt with




Never encountered so far, would be decided when a complaint about this comes in

To be decided










Only if these are published by a media outlet



No








131. Can the Council deal with content that is published in posts by media outlets on social media?ScopeYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes

Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
132. Can the Council deal with content that is published in posts by individual journalists on social media?ScopeNo
No
Yes
Yes
Yes
Yes
No
No
No
No
Yes
No
Yes
No
Yes
No
Yes
Yes
No
No

No
Yes
Yes
No
Yes

Yes
No
No
No
No
No
Yes
Yes
Yes
No
Yes
133. Comment on 132.Scope









No

If they are writing in their capacity of journalist

No
No


No



No


If they are writing in their capacity of journalist



Yes



If the account is used for professional purposes




134. Can the Council deal with content that is published in user comments on the website of a media outlet (or the moderation thereof)?ScopeNo
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
No

No
Yes
No
No
Yes
Yes
No
No

Yes
No
Yes
No
Yes

Yes
Yes
Yes
No
No
No
Yes
Yes
Yes
Yes
Yes
135. Comment on 134.Scope









Never encountered so far, would be decided when a complaint about this
Never encountered so far, would be decided when a complaint about this arrives


To be decided



Never encountered so far, would be decided when a complaint about this arrives










Never encountered so far, would be decided when a complaint about this comes in


If these comments are pre-moderated





136. Can the Council deal with content that is published in user comments on the social media page of a media outlet (or the moderation thereof)?ScopeNo
No
Yes
No
Yes
Yes
Yes
Yes
Yes
No
Yes

No
Yes

No
Yes
Yes

No

No
No
Yes
No
Yes

Yes
Yes
Yes
No
No
Yes

Yes
Yes
No
No
137. Comment on 136.Scope










Never encountered so far, would be decided when a complaint about this arrives


To be decided



Never encountered so far, would be decided when a complaint about this arrives










Never encountered so far, would be decided when a complaint about this comes in


If these comments are pre-moderated
Never encountered so far, would be decided when a complaint about this arrives




138. Can the Council deal with content that is published in content produced by news agencies (even if this content is not re-published by other media)?ScopeYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
No
Yes
No
No
No

Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
No
139. What are some of the ways in which the media council has power and impact?FutureMain impact is that the awareness about self-regulation among the public and within the media sector itself has increased.
Growing number of complaints
Via its decisions, the press council is able to spark some public debate. A negative decision for media is taken seriously – other media report about these and the debate resonates on social media as well. Guidelines and advice that the Press Council publishes is implemented by the media.

Journalists are more aware of the principles and abide by them to a higher degree. This is true for principles like the right of reply and respect for privacy (especially for vulnerable people)
There is a learning effect in the sector – new issues are takceled by statements, explanations, and decisions from the Council; the Council receives many questions from journalists about deontology (before publishing); complainants seem to be learning as their questions seem to get more sophisticated
The fact that the Press Council's decisions are published and cited, and that representatives of the press councils have been called on as expert witness in trials
People submit complaints, which shows that they trust the Council's activities; the electronic media regulator forwards cases to the Council; and media/journalists react to unfavourable decisions, which shows that they do care about them
The government and news industry recognize that access to third party complaints resolution is a critical part of trusted, legitimate news media, and have cited that requirement in eligibility documents for financial assistance to the media. The conversation around de-indexing content and reputational privacy has shifted in the wake of the NNC putting that issue on the table. A member who initially objected strongly to our process has become more compliant in responding to and posting decisions.
Journalists that do genuine reporting take time to answer the complaints and do their best to defend their choices
To deal with complaints on journalists' posts on social media.
Media see it as a quality label when they can put the Council's logo on their website to show that they are covered. Editors and journalist's organizations ask representatives of the council to speak and explain the latest jurisprudence. The Ethical Code is used by media outlets as a basis to formulate their own set of guidelines
Increasingly, people from the public reach out to the press council to ask questions; all media channels publish decisions of the council; journalists ask questions about ethics. Specifically, by including one local newspaper in the system, their quality of reporting has been improved
The basis of the power and impact of the Council is the vast support from the media industry. Media outlets never protest against reprimand decisions by not publishing them. The Council is also subject to strong trust from the public. The media industry is also motived to obey the guidelines and rulings of the Council. Reprimand decisions are taken seriously. The Council does not have financial sanctions etc. in its tool kit. This means that confidence and support from both, media industry and the public, is essential for the Council.
The public is increasingly grabbing us. Professionals are less and less reluctant to self-regulate their ethics, and are increasingly responding to our requests
Among journalists, the recognition is increasing. Journalists are asking the Charter questions about ethical matters, and the membership is increasing over time. Among the public, the number of complaints is increasing, which shows an increased awareness.
One is that self-regulation is well-accepted, both by the public. The (increasing) number of complaints attests to that. Two is that the majority of the media companies accept the system by contributing (financially) and cooperating with the complaints procedures. The vast majority of editors and journalists replies when the Press Council presents them with a complaint from the public.
Media who have joined are more aware of ethical considerations in reporting, and getting media and complainants to talk about their dissatisfaction with the coverage has always been an educational experience for journalists and editors.
Surveys show that journalists take the Code of Ethics seriously and abide by the guidelines in their daily work, and the surveys also shows that journalists respect the work of the Ethical Council. The number of upheld complaints has declined over time, which suggests a learning effect in the sector.
We believe we have a positive influence in regard to ethical standards of journalism and that we provide an effective means whereby the public can seek redress if they perceive a breach of the code of Practice
The authority of the committee rests on the well-developed Basic Principles of median impartiality in the consideration of complaints and cases in the first year of work, on respect and trust for the members of the committee and the heads of the organization, who spare no effort to promote media ethics issues in the Kazakh community
Press council has become a forum for media to meet and discuss (whereas there was hostility between media before). Decisions have impacted media coverage and led to a sensibilization about best practices to report
In the solidarity of journalistic organizations and journalists, their wish to strengthen a self regulation system
The Council's advice in ethical matters is requested, and its opinion is heard in matters relating to press freedom and media ethics
Media cooperate with and appreciate the activities of the Council; press releases and statements are regularly covered in the media; media appearances happen on a daily level, civil society organizations invites us to take part in their activities; international organizations quote the Press Council's findings in their analyses.
Decisions of the Council are actively used by media outlets for internal education, decisions are covered in the media

The press council has been an integral part of the media landscape in Québec for 50 years and – in stark contrast to the region – trust in media is high (80%)
We see that our decisions and monitoring data are used by media industry and other actors, that the media council is included in government documents and in the government's action plan for implementation of media strategy, and last, the bylaws and rules for co-financing of media content in public interest include consultations with council
Press Council is respected with regards to their explanation of what ‘good professional journalism ethics' means; Press Council representatives are invited for (public) debates about ethical journalism
Journalists respond to complaints, cooperate with the procedures, and are unhappy when council rules against them, which shows that they care. The number of complaints has been consistent over time, which is a sign that the council is transparent in its workings and respected by the public.
The positive appreciation of our work by the public and civil institutions, as well as the increasing number of complaints we receive that shows that the public trusts the work of the Council
The fact that media cooperate shows that the institution is well-respected and that complaint handling procedures are taken seriously
The Council is known among the public and the number of complaints is substantial. The decisions and opinions of the Council are respected and function as guidance for journalists.
Media perceive upheld complaints as something bad; decisions lead to debate in newsrooms and in the media in general, showing that they do care; most of the complaints are published in a faithful way by the media, even though there are no ways of forcing them to
Most people in Turkey have heard of us, although few know/understand our precise role
IPSO provides an invaluable public resource to those who feel wronged by press conduct and a fount of accountability for newspapers and magazines in the UK. We raise media literacy, increase public understanding of journalism and advocate for the fundamental public interest in freedom of expression.
Building, growing, and nurturing a system of approved regulation that allows independent news publishers to hold themselves to account on matters of journalistic principles and ethics. Establishing a benchmark for accountability and transparency in the media. Promoting a fair and collaborative approach to promoting the press while preserving the principles of a free press, from hyperlocal to global, in the modern media age.
140. What future challenges does the media council foresee?FutureAn upcoming law that regulates online news coverage, which is a threat to press freedom; no structural financing, meaning a dependence on project-funding and international donors.
Institutional development and registration as legal entity
A big challenge for print media is that the advertisement market is declining. For the Council, it is a challenge to adapt to the online environment and get online-only media, as well as tv and radio, on board. Also, the complaints procedure should be simplified.

One challenge is to adapt the ethical guidelines for topics like AI (Artificial Intelligence) and the use of algorithmically constructed data, such as Twitter trending topics. Another future challenge is to promote the model of press councils as alternative for regulation/certification of media. For the Flemish media, there is the danger that commercial pressures might lead to a less clearly demarcation between journalism and advertisement (for example, native advertising).
One, teaching the public about journalistic rights (not just about the duties that journalists have); Two, the Council could be misused to put pressure on journalists, media, and legal system; Three, is the challenge to have a voice at the European table
The proliferation of hate speech in the media, huge political influence on editorial content, limited amount of ‘serious' journalism and investigative journalism, divided audiences without common narrative about common topics.
Four challenges: from government, there are attempts at regulating media; rise of internet media and un-institutional actors, raising the question what ‘media' are; economically, legacy media are dying; specifically for tv: a bigger importance of entertainment over ethics.
First, there are financial challenges, although legislated deals between Google and Facebook and the media, could offer relief. Furthermore, there is a lack of support for making broadcast websites subject to complaints review. Last, news media illiteracy that allows proliferation of misinformation through online sites, and there are related questions about how to define who is a journalist.
The association is being slapped with lawsuits; enormous amount of political pressure on journalism

AI and algorithmic serving of custom-tailored content to readers, which makes it difficult to establish afterwards what actually was the content of the article.
Challenge is whether the Code and practices of the Council should be updated because of online media. More generally, should the Code remain general in nature, or should it stipulate specific guidelines?
Nowadays various kinds of individuals and organisations are able to quite easily publish content which resembles journalistic content even though it is not journalism from the perspective of the Council. This may confuse the public. It becomes more and more essential for the media outlets which commit themselves to self-regulation to point out to the public that they act more responsibly than these other types of media.
Surviving ;-)
There is a difficulty to find structural funding for this organization. Also, it is challenging to increase the awareness about the Charter and media self-regulation in general.
The German media system is generally stable. One challenge is that the increasing number of complaints that the Presserat receives may necessitate more resources. Another concern is that the content on social media is not being evaluated by any independent institution. Big internet companies do their moderation themselves, but are inherently biased (for financial reasons), so this leaves a lot of content for which there is no impartial arbiter. Because of their limited capacity, press councils cannot deal with this, either.
Keeping the Council afloat with a limited budget and limited resources is the main challenge for the future. Increasing public awareness of the Council is another goal.
The Icelandic media market is very small and faces declinining advertisements (revenues that are now scooped up by Facebook and Google). In addition, the number of subscribers to traditional media outlets is declining.
With the convergence of media and the decline of traditional print media the biggest challenge is staying relevant
The challenges are that there may be new organizations that want to conduct the same activity, we will only welcome such organizations and support them with our experience. Another challenge is that events in the international arena will not allow us to communicate more closely with colleagues from other countries. Here we see an exit in online solutions. Our work will be only welcomed and the further there are more fakes and materials with gross violations of ethics. We help fight disinformation and propaganda by telling what professional journalists should avoid.
Financial sustainabilty is a big issue, since the council is dependent on grants and donors for their day-to-day functioning. Another is that there may be initiatives from the government to regulate online media, which may harm journalistic freedom.
Attempts to undervalue the importance of journalistic ethic and self regulation.
For the media sector: Convergence of media and its implications for plurality of content; to what extent the independence of the press can be guaranteed when the media are dependent on the state for a large chunk of their revenues. For press council: brand recognition among the general public should be enhanced; the structure of the press council (devised around legacy media) makes it hard to adapt to developments in the media sector
No structural funding, so continuation of funding is an issue; certain media distancing themselves from the press council with own, politically-motivated initiatives; overrepresentation of internet portals in the complaints, which might give the impression that the press council exists only for these media
For the press council, its capacity to handle complaints could be an issue (a new complaints officer has just been hired for this reason). Another challenge is to recruit digital media for the self-

The main challenge is financial – since the media that finance the Council are struggling in terms of business, it is becoming increasingly difficult for them to contribute to the Council; a second challenge is to increase the awareness of the Council and its workings, both among journalists and towards the public; third challenge is how to draw borders around ‘journalism' when any individual can start their own publication (outside of the traditional media companies)
to ave a higher proportion of decisions published by media outlets,to persuade those owners / editors who currently refuse, to cooperate with complaints process, to be more visible to citizens, to work towards financial sustainability
• increased importance of digital presence of print media • new media act: the possibility for politicians to respond to evaluative judgments in the media. • violations of ethical code by alternative media • threat of restriction of freedom of expression - the need to discuss the restriction on media distributing harmful content - fake news • algoritms
The membership of the association is declining; the increasing work pressure in newsrooms makes it difficult for journalists to do media council work on a voluntary basis; there is the question of whether or not publishers should be included in the system of self-regulation
The Covid-19 impact in media and the public
To get new, digital-only media involved in the self-regulatory mechanism
The biggest challenge is the precarious financial situation of the organization
For the Council, one challenge is to have a higher proportion of decisions published in the media outlets. Another challenge is to persuade those editors/journalists who currently refuse to cooperate with complaints procedure. For the Dutch media landscape, challenges are the possible consequences of the COVID-19-crisis, as well as a decline in advertising revenues.
Financial issues and governmental pressure, including judicial harrassment
Mis- and dis-information pose real threats to trust in journalism. The economic situation of many news publishers is also threatened by changes to the digital economy and loss of advertising revenue. Both of these matters are of great concern to IPSO and pose their own potential challenges to our system of independent press regulation.
• Economic and financial issues affecting the sustainability of the journalism industry and longevity of the independent news sector • Social media platforms role in surfacing and giving prominence to news, irrespective of whether the news outlet are regulated, or whether their content is ethical and in the public interest. • Ongoing state interference in the news market through state funding, competition regulation, content regulation and, reform of human rights law and national security.
141. Complaints Lodged 2018Complaints statistics5

302

63
161
316
0
188


160
84
318
0

2038

6
186

140

1
70
493

167
117
20
39
36
620
115
96
45

41
142. Complaints Lodged 2019Complaints statistics
11

401
76
117




34
201
83
250
1
95
2175

12
252


151


575


81
10

35
632
126
80

9766
39
143. Complaints Lodged 2020Complaints statistics
11

389
85
118




45
158
54
329
495
103
4085

3
347


131


729


163
11

29
470
181
114

30126
46
144. Complaints Lodged 2021Complaints statistics
12

244
68
116




39
163
67
403
156
75
2556

12
527


129


777


110
14

35
540
159
82

14355
40
145. Complaints Lodged 2022Complaints statistics



75
115

44

87
32
181

446


1733

11




5
78

18
470
84
15

45
540
85
91


39
146. Complaints Admissible 2018Complaints statistics5

266

59
81
288
0
78


130
84
65
0
53
1457

4
75



1
70
335

111
77
18
30
22
89
80
75
42

14
147. Complaints Admissible 2019Complaints statistics
10

380
68
82




28
128
83
223

88


6
139


129





70
7

26
250
97
51

1010
12
148. Complaints Admissible 2020Complaints statistics
9

368
78
83




38
114
54
305
96
97


3
248


116


275


134
11

21
190
129
77

854
11
149. Complaints Admissible 2021Complaints statistics
10

223
55
86




28
136
67
375
45
70


11
372


114


262


97
8

28
220
77
59

6739
7
150. Complaints Admissible 2022Complaints statistics



62
110

37

80
32
162

440


1169

8




2
63

18
230
72
8

36
235
51
64


7
151. Complaints Acted 2018Complaints statistics5

58

205
207
69
0
41


471
256
297
0
298
953

30
145

135

6
118
1028

132
67
40
36
22
585
389
70
42

29
152. Complaints Acted 2019Complaints statistics
10

4
77
82
77




180
83
57

81
484

6
9





263


70
1

26
150
123
72

621

153. Complaints Acted 2020Complaints statistics
9

2
83
120
83




136
54
56

80
530

3
7





251


134
0

21
150
163
78

496

154. Complaints Acted 2021Complaints statistics
10

10
79
121
79




159
67
60

82
501

11
7





251


97
0

28
150
197
92

461

155. Complaints Acted 2022Complaints statistics



66
124

44

80
32
147

436


413

11




13
62

18
39
65
8


235
95
72


1
157. Complaints Upheld 2018Complaints statistics3

36

18
8
18
0
10


32
22
23
0
52
287

0
10

73

1
38
69

31
42
3
19
13
86
20
16
28

5
158. Complaints Upheld 2019Complaints statistics
8

75
18
12




28
27
17
16

74


3
9


71


51


42
3


29
29
17

55
1
159. Complaints Upheld 2020Complaints statistics
8

89
13
21




38
27
25
24
17
66


0
7


64


56


87
3


41
23
9

77
2
160. Complaints Upheld 2021Complaints statistics
9

67
12
20




28
41
23
24
23
68


2
7


48


73


78
3


17
34
14

88
1
161. Complaints Upheld 2022Complaints statistics



11
20

16

57
17
42

11


234

2




1
45

10
14
62
3


36
20
17


1
162. Complaints Not Upheld 2018Complaints statistics2



18
12

50
17


57
59
40

9
276

3
15

62

0
16
204

46
21
8
17
7
27
28
33
14

6
163. Complaints Not Upheld 2019Complaints statistics
2

301
24
18




6
101
37
41

3


3
15


58


146


16
3


43
43
33

119
4
164. Complaints Not Upheld 2020Complaints statistics
1

277
28
20




7
82
27
32
12
14


3
12


52


195


29
3


37
61
35

95
5
165. Complaints Not Upheld 2021Complaints statistics
1

146
19
22




11
95
37
36
15
11


8
20


66


178


7



48
81
41

128

166. Complaints Not Upheld 2022Complaints statistics



11
34

21

23
15
105

47


156

6




4
17

5
25
3
4


200
31
24


0
167. Complaint Other 2018Complaints statistics

22

33
20
185
0
14


9
9
3
0
1



50

0

0
2
56

16
4
7
0
2
21
19
33
0

4
168. Complaint Other 2019Complaints statistics


0
35







10


4


6
8








12





36


33
169. Complaint Other 2020Complaints statistics


0
42







4


0


0
6








29





38


40
170. Complaint Other 2021Complaints statistics


0
48







12


2


1
4








7





47

236
33
171. Complaint Other 2022Complaints statistics



32






35

84


23

3




4
1

3

7
1




37



172. When someone has a complaint, can they take it to the media council without contacting the media first?Preparing to make a complaintNo
Yes
Yes

Yes
Yes
No
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
No
Yes
Yes
No
Yes
No

Yes
Yes
173. Comment on 172.Preparing to make a complaintA complainant is required to contact the editor or journalist first

However, when complainants want a comment on social media deleted, they are referred to the media first
Yes







Except for regional stations of DR, TV 2 of TV 2; or, if it's about de-indexation, anonymization, or request for removal. In these cases, the complainant should contact the respective media outlet.

However, not always – if the complaint concerns an error, the complainant is required to get in touch with the media outlet first



The complainant does not have to contact the media outlet first, but it is recommended that they do

E-mail or letter to editor first. If no response or unsatisfied with response, complaint process can be continued









Acomplainant is required to contact the editor or journalist first
The complainant does not have to contact the media outlet first, but it is recommended that they do







174. Is it possible to submit a complaint by regular mail?Preparing to make a complaintYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
175. Is it possible to submit a complaint by e-mail?Preparing to make a complaintYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes

Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
176. Is it possible to submit a complaint by fax?Preparing to make a complaintNo
No
Yes
Yes
No
No
No
No
No
No
Yes
No
No
No
No
No
No
No
Yes
No

No
Yes
Yes
No
No

No
No
No
No
No
No
No
No
Yes
No
No
177. Is it possible to submit a complaint by telephone?Preparing to make a complaintNo
No
No
No
No
No
Yes
No
No
No
No
No
No
Yes
No
No
No
No
No
No

No
No
No
No
Yes

No
No
No
No
No
No
No
No
No
No
Yes
178. Is it possible to submit a complaint via a form on the media council\'s website?Preparing to make a complaintYes
Yes
No
Yes
No
No
No
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
No
Yes
Yes

Yes
Yes
No
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
179. Is it possible to submit a complaint via social media?Preparing to make a complaintYes
Yes
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No

No
No
No
No
No

No
No
No
No
No
No
No
No
No
Yes
No
180. Can one complain about any type of media content, or does the publication have to be about the complainant in any way?Preparing to make a complaintNo
Yes
No
Yes
Yes
No
No
Yes
No
No
No
Yes
Yes
No
No
No
No
No
Yes
Yes
No
No
No
Yes
No
Yes

No
Yes
Yes
No
Yes
Yes
No
Yes
No
Yes
Yes
181. Comment on 180.Preparing to make a complaint












It must be complainant (or the authorizer) whose privacy is violated, who has been mistreated in the interviewing process or who has been a subject of negative publicity but has not been granted a right to reply.




Matter must involve complainant in a concrete manner.
Complainant named in an article or can demonstrate how they have been personally affected by what was published








One has to be directly involved in the coverage


The complainant can submit a complaint about any point of the Code of Ethics even if it does not directly affect him
Personally affected by harm, and personally identified, by name/mage or by other details.



All editorial content is covered by the rules of the Editors' Code. However, the position of the first party is considered paramount when making complaints about any Code clause other than Clause 1 (Accuracy).

182. Are there any time restrictions for submitting a complaint?Preparing to make a complaint2 months
3 months
6 months
3 months
2 months
2 months
1 month for daily newspapers, 2 months for weekly publications, no time restriction for online media
2 months
1 month
6 months
2 months
12 weeks
3 months
3 months
3 months
1 month for non-member, 3 months for member journalists
12 months
No time restrictions
2 months
3 months
2 weeks
1 month
12 months
Reasonable delay
1 month
6 months

3 months
3 months (unlimited for online)
3 months
1 month
2 months
3 months
3 months
6 months
2 months
4 months print/1 year online
4 months
183. Are anonymous complaints accepted?Preparing to make a complaintNo
No
Yes
No
No
No
No
No
No
No
No
No
No
No
No
Yes
No
Yes
No
No
No
No
No
No
No
No

No
No
No
No
No
No
No
No
No
No
No
184. Comment on 183.Preparing to make a complaint

Anonymous complaints are not always accepted – the Senate decides on a case-by-case basis












Certain cases






















185. Does the complainant have to indicate which part of the Code of Ethics they think has been breached?Preparing to make a complaintNo
No
No
No
No
No
No
Yes
No
No
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
Yes
186. Is submitting a complaint free?Preparing to make a complaintYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
187. Is it possible to complain about any media, regardless of whether they have chosen to join the media council?Preparing to make a complaintYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
No

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
188. Does the media council try to mediate between media and complainants to work out an alternative solution?Preparing to make a complaintYes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
Yes
Yes
No
Yes
No
Yes
No
Yes

Yes
Yes
No
Yes
Yes

Yes
Yes
Yes
Yes
Yes
No
No
No
Yes
Yes
Yes
189. Comment on 188.Preparing to make a complaintThe Council uses their informal contacts with colleague working for media outlets to try and find a solution
Through direct or mediated communication between the complainant and the media
The Senate can start an Ombudsman procedure before deciding on the case
We are looking for solutions by inviting the parties to the Council
Ombudsman or one of the parties may suggest a solution to resolve the matter without a decision from the Council
Parties are asked about whether they would like to make use of the possibility for mediation; Press Council will then talk to the other party
There is an obligatory mediation procedure, in which the council tries to find a solution between the parties, such as a retraction or correction
Because of a lack of resources and capacity, the Council does not mediate by default, but the possibility is always (as stipulated in the bylaws) suggested to the complainant
This is part of our complaints-handling process


At least not formally – there might be informal mediation to see if a solution can be reached before adjudication
If the secretary sees a possibility of a compromise between the parties, they propose this to complainant and media
There is a possibility to mediate, but it is rarely used in practice

When the secretary of the organization sees a possibile solution, he tries to bring the parties together to discuss this possibility
No
The Council tries to organize a meeting between the journalist/editor-in-chief and the complainant in order to resolve matters

The case officer will advise on a possible conciliation opportunity and can facilitate an informal and confidential mediation between the two parties to find a resolution

If the press council sees an opportunity for reconciliation (correction, follow-up interview), they try to do it in this way
Live Meeting

The Executive Director reaches out to the two parties and tries to find out if a solution (reply, follow-up interview, apology) could resolve the matter
At least not formally – there might be informal mediation to see if a solution can be reached before adjudication

External professionals try to find a solution that both parties can agree on
Mediation is part of the complaints-handling process
The Council (usually the Secretary) communicates with the media representatives to mediate the conflict with the complainant.
There is a (theoretical) possibility for the Press Council to negotiate an apology, retraction, follow-up, or other solution
Through a meeting between the complainant and the media or journalist to seek mediation



This is part of our complaints-handling process
IPSO Complaints Officers mediate between the publication and complainant in attempts to resolve the complaint
Complaints are directed to publishers in the first instance so that both parties have the opportunity to resolve without investigation. Such cases are often resolved and listed in above complaints data.
190. When starting the complaints process, does the complainant have to promise not to take the matter to court (or waive their right to do so)?Preparing to make a complaintNo
No
Yes
Yes
No
No
No
No
Yes
No
No
No
No
Yes
No
No
No
No
Yes
No
No
No
No
No
No
No

No
No
No
No
Yes
No
No
No
No
No
No
191. Will the media council handle complaints about content that is being treated by a court simultaneously?Preparing to make a complaintNo
No
No
No
Yes
Yes
No
No
No
Yes
No
Yes
No
No
Yes
Yes
No
No
No
No
Yes
Yes
Yes
No
Yes
Yes

No
Yes
No
No
No
Yes
No
Yes
Yes
No
No
192. Before the meeting at which a decision about a complaint is taken, does anyone check whether or not the formal requirements are met?Preparation prior to complaint-handling bodyNo
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
193. Comment on 192.Preparation prior to complaint-handling body

By the executive office
Complaints are considered by the secretariat at the initial stage.
By the Secretary-General
By the secretary-general (or by the Council, in unusual cases)
By the complaints officer
By the president and the secretary
Staff determine whether a complaint falls within its mandate
By the secretary
By all members of the Commission
By the executive office
By the secretary
Complaints analyst
By three members of the Council
By the secretary
By the executive office and the Chair of the Committee
By the Chair + the legal advisor
By the CEO of the association
By case officer + Ombudsman
Secretary of the committee
By the complaints officer
Yes
By the President
By the executive office
By the Secretary-General

By the executive office + admissibility commitee
By the secretary-general
Secretary of the Council
By the Secretary-General
The general secretary check if the admission of the complaint.
By Ombudsman
By the executive director
By a vice-chair and the secretary
The secretary-general
Complaints Officers
By the executive office
194. Before the meeting at which a decision about a complaint is taken, does anyone check that the complaint is within the media council\'s scope?Preparation prior to complaint-handling bodyNo
Yes
Yes
Secretariat
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
195. Comment on 194.Preparation prior to complaint-handling body

By the executive office

By the Secretary-General
By the secretary-general (or by the Council, in unusual cases)
By the complaints officer
By the president and the secretary
Staff may decline to accept a complaint if it is not within its mandate
By the secretary
By all members of the Commission
By the executive office
By the secretary
Complaints analyst
By three members of the Council
By the secretary
By the executive office and the Chair of the Committee
By the Chair + the legal advisor
By the CEO of the association
By case officer + Ombudsman
committee
By the complaints officer
the Commission
By the President
By the executive office
By the Secretary-General

By the executive office + admissibility commitee
By the secretary-general
Chair, Vice-Chairs
By the Secretary-General
By an employee, in consultation with the chair and the secretary-general
By Ombudsman
By the executive director
secretary general
The secretary-general
Complaints Team
Regulation team
196. Before the meeting at which a decision about a complaint is taken, is it possible to dismiss the case when it is clearly baseless?Preparation prior to complaint-handling bodyNo
Yes
Yes

Yes
Yes
No
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
No
Yes
Yes
No
Yes

No
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
No
197. Comment on 196.Preparation prior to complaint-handling body

The Chair of the Senate (in case it concerns a procedure in which someone is personally affected)

By the Secretary-General
By the secretary-general (or by the Council, in unusual cases)


Staff may reject a complaint

By all members of the Commission
By the Chair
By the secretary
By the assigned complaint officer + the Chair
By three members of the Council
By the secretary
By the executive office and the Chair of the Committee


By case officer + Ombudsman
The committee

the Commission
By the President

The Secretary-General can suggest that the complaints receives a simplified treatment by the Council



The Council members

By an employee, in consultation with the chair and the secretary-general
By Ombudsman
By the president (advised by executive director)
secretary general
The secretary-general
Complaints Team

198. If a case is dismissed on formal grounds, or because there clearly was no ethical wrongdoing, is it possible for the complainant to appeal to that decision?Preparation prior to complaint-handling bodyNo
Yes
Yes

No
Yes
No
No
No
No

No
No
Yes

No
Yes
No
No
No
Yes
No
Yes
No
No
No

No
No
Yes
No
Yes
Yes
No
Yes
No
Yes
No
199. Comment on 198.Preparation prior to complaint-handling body

Only in case it concerns a procedure in which someone is personally affected










On the basis of factual errors











Complainants cannot appeal the decision, but are informed about the intention to give a simplified treatment beforehand. They are able to comment this intention before a final decision about this is made.



Yes

By an employee, in consultation with the chair and the secretary-general (the other council members will be notified)
After consideration by the Ombudsman, the complainant could bypass the Ombudsman and go to the Media Council itself instead

council

Complaints Committee

200. Before the meeting at which a decision about a complaint is taken, does anyone write a summary of the case?Preparation prior to complaint-handling bodyNo
Yes
Yes

No
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Yes
Yes
Yes

Yes
No
Yes
No
No
Yes
No
Yes

Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
201. Comment on 200.Preparation prior to complaint-handling body

By the executive office


By the secretary-general
By the complaints officer
By one designated Council member
Staff summarize the complaint and make a recommendation to the Council

By the secretary of the Commission and the employee secretary
By the executive office

By the assigned complaint officer
By three members of the Council
By the secretary
By the executive office

The chairman

The secretary


By the President

By the staff

By an analyst
By the secretary-general
By one member of the council
By one member of the council
a rapporteur is appointed who summarizes the case and then writes a report
By Ombudsman and staff


The secretary-general
There is a short overview of the complaint written by the investigating Complaints Officer, but there is no view or outcome proffered by the executive in the summary
Regulation team
202. Before the meeting at which a decision about a complaint is taken, does anyone summarize decisions that the council made in similar cases in the past?Preparation prior to complaint-handling bodyNo
No
No

Yes
Yes
Yes
No
No
No
Yes
Yes
Yes
Yes

Yes
Yes

No
No

Yes
No
Yes
Yes
No

Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
Yes
No
203. Comment on 202.Preparation prior to complaint-handling body



By the Secretary-General
By the secretary-general
By the complaints officer



By the secretary of the Commission and the employee secretary
By the executive office
By the secretary
By the assigned complaint officer

By the secretary
The preparation may include this summary of previous decisions, by the executive office




By the legal advisor

By the President
By the executive director


By an analyst
By the secretary-general and the presiding member of the complaints commission
usually the Chair

he staff prepares a report
Ombudsman
By one Council member and executive director
Sometimes, by the secretary



204. Before the case heads to the full complaint-handling body to take a decision, does someone advise whether the case should be upheld or not?Preparation prior to complaint-handling bodyNo
No
Yes

Yes
Yes
No
Yes
Yes
No
Yes
Yes
No
Yes
Yes

No

No
No

Yes
No
No
No
Yes

No
Yes
Yes
No
Yes
Yes
No
No
No


205. Comment on 204.Preparation prior to complaint-handling body

By the executive office, upon a request from the Senate

By secretary-general, together with the reporting commission (three council members) for that particular case
By the secretary-general (in written procedure) or a commission of 3 council members (in oral procedure)

By one designated Council member
Staff make a recommendation to Council based on internal discussion

By the secretary of the Commission and the employee secretary
By the executive office

By the assigned complaint officer + the Chair
By three members of the Council






By the legal advisor



By the staff members


By the secretary-general and the presiding member of the complaints commission
By one member of the council

The secretary employee
By Ombudsman and staff



Yes

206. Before the case heads to the full complaint-handling body to take a decision, does anyone write a draft decision (that can be amended based on the discussion of the decision-making body)?Preparation prior to complaint-handling bodyNo
No
No

Yes
Yes
No
Yes
No
No
Yes
Yes
No
Yes

No
No

Yes
No
Yes
No

No
No
Yes

No
Yes
Yes
Yes
Yes
No
Yes
No
No
Yes
No
207. Comment on 206.Preparation prior to complaint-handling body



By secretary-general, together with the reporting commission (three council members) for that particular case
By the secretary-general (in written procedure) or a commission of 3 council members (in oral procedure)

By one designated Council member


By the secretary of the Commission and the employee secretary
By the executive office

By the assigned complaint officer + the Chair




different members of the committee

Experts




By the staff


By the secretary-general and the presiding member of the complaints commission
By one member of the council
By one member of the council
The president and the secretary general

By one Council member and executive director




208. Are there any other preparations done before the complaint is treated by the decision-making body?Preparation prior to complaint-handling bodyNo

Yes

No
No
No
Yes
Yes
No
Yes
No
Yes
Yes

Yes
Yes

No
No
Yes
No

No
Yes
No

Yes
Yes
Yes
No
No
No
No
No
No
No
No
209. Comment on 208.Preparation prior to complaint-handling body

If necessary, the executive office will gather extra substantive/content-related information




If necessary, the designated Council member will try to verify factual information
Staff may conduct related research into facts and journalistic standards, analysis of the complaint, summary of the issues, and recommendation of a resolution or decision.

By the secretary of the Commission and the employee secretary

Upon request from council members, secretary can gather more factual information
If necessary, the assigned complaint officer will gather extra substantive/content-related information

The Secretary makes sure that all material, relevant for making a decision, is available
The executive office makes sure that all material, relevant for making a decision, is available



Members of the organization



If necessary to make a decision, the executive director will gather extra (background) information


The Council tries to establish all factual information regarding the complaint and the publication
The draft decision is compared with past decisions to ensure consistency in the jurisprudence
The Secretary and the Chair, expert journalist or legal information by the members






No

210. How are the people who prepare the complaints for decision-making appointed?Preparation prior to complaint-handling bodyNot applicable
MEO coordinator (not member) designated by MEO members.
Executive office consists of employees, Senate Chairs are chosen by the Board of the Association

Secretary-general is full-time employee; reporting commission are selected from the full Council (1 journalist; 1 from media; 1 from public)
Secretary-general is full-time employee; commission of three is drawn from the full Council
Complaints officer is a full time employee

Staff members are full-time employees
Secretary is an employee of the journalists' association

They have a legal education and are hired of the Presscouncils secretary
Secretary is part-time employee
Complaint officer is employee, chair of the organization is appointed for 4 year term via open vacany by the annual meeting of the Association
The members are people that represent the journalists, the publishers, and the public, respectively
The secretary is a full-time employee of the organization
The executive office consists of paid employees, chairpersons are chosen among comittee members

CEO is employed by the Union
Case officer and ombudsman are employees, Ombudsman is selected by Press Council, following public competition

Complaints officer and legal advisor are employees of the organization

President is someone representing the public, traditionally a judge, who is appointed by the General Assembly of the organization
Executive director is appointed every four years by the board of the organization


Analyst is employee; admissibilty committee is selected by the Board of Directors
The secretary-general is appointed by the managing board (after public competition). The chair is delegated by the founding organizations on a turn-by-turn basis.

Secretary-General is employee; the council member volunteers to prepare the case
They are appointed by the board of the association
The position of the Ombudsman, when vacated, will be filled by Board of Association, which searches for candidates. The official appointment is done by a group of three: the chair of the National Press Club, the chair of the Bar Association, and the Parliamentary Ombudsman.
Executive director is full-time employee, Council members and President of the Council are elected by the board of the Foundation
Vice-chair is appointed by board, secretary is employee
The secretary-general is appointed by the Supreme Council/High Board
Not applicable
Office workers are full-time employees
211. How many members (including substitutes) does the full complaints commission have?Preparation prior to complaint-handling body5
14
33
7
36
40
11
10
15
11
17
16
10
27
60
9
28

5
13
9
36
9
4
7
16

22
11
9
11
14
32
21
24
40
13
16
212. What types of groups are part of the complaints commission?Preparation prior to complaint-handling bodyAll 5 are academics or experts
6 members represent industry, 4 members – profession, 4 members - public
All members are journalists, the chairs are lawyers
3 members represent the public 4 members represent journalists
12 delegates of the publishers; 12 delegates of the journalist association; 12 members of the public/experts
6 journalists from journalist association, 6 editors, 2 editors-in-chief, 6 members from civil society. Each member has a substitute.
Journalists, academics, and legal practitioners (no fixed number of these categories stipulated)
Journalists, professors, and lawyers (but no quotum)
The Council consists of 8 members of the public ('public directors') and 7 representatives of news media organizations ('professional directors')
11 journalists
5 members from civil society, 12 from the media sector
One chair (supreme court justice), one vice-chair (lawyer), two members from the public, two editors, two journalists. Times two as every member has a deputy.
6 people from news media, 4 outsiders
1 Chair, 5 (+5 substitutes) from the public, 8 (+8 substitutes) from the media
10 journalists,10 representatives of the media, 10 representatives of the public
9 journalists (3 from the capital, 6 from the rest of the country)
14 people delegated from publishers; 14 from the unions
There is no standing council, but instead there is a list of 50 people (journalists, retired journalists, experts, and academics) who may be asked to sit on the complaints commission
3 members from the journalist union, 1 from the publishers and 1 member from University of Iceland Ethics department/foundation.
7 public interest and 6 industry members
3 public interest, 6 journalist/editors/ media/others
36 journalists
2 members from journalist organisation, 7 members from different organizations that represent different branches of media.
4 members + 1 non-voting president
2 representatives of media owners; 2 representatives proposed by Association of Journalists; 3 representatives of the public (experts in media, ethics, law)
2 journalists; 2 editors; 3 lay members

One president (from the public), 7 journalist members, 7 media company members, 7 members from the public
3 representatives of the Media Association, 1 representative of Local press, 2 representatives of Independent Association of Journalists of Serbia, 2 Representatives of the Journalist Association of Serbia, 3 representatives of the public
3 founding members of the Association; Every AONE member has the right to nominate a member of the TR SR.
9 journalists, 2 representatives of the public
No designated groups
4 judges; 14 representatives of the media; 12 members of the public
15 media professionals, 6 representatives of the public
One (non-voting) Chair, 4 vice-chairs (all magistrates); 10 members with background in journalism; 10 representatives of the public (5 experts & 5 citizens)
12 journalists (3 of whom are elected from cities outside Istanbul by the Board of Members); 14 representatives of readers; the President of the Press Council Solidarity and Development Foundation; 1 representative to be determined by the press organs with circulation rate of more than 100 thousand; 1 representative from websites; 3 representatives of journalist associations; Representatives of Istanbul, Ankara and Izmir Bar Associations with the Turkish Bar Association; and representatives of institutions providing ethics services.
Independent members, senior-level experience, representatives newspapers and magazines
th different backgrounds, but who are not politically active or active journalists/editors (on 6 members from a wide range of journalism, legal, commercial experiences • Supplementary regulatory committee members – 8 supplementary met
213. Who appoints members of the body that decides on complaints?Preparation prior to complaint-handling bodyCouncil members are appointed by the general assembly of the organization

Elected by the board of the Press Council
Members of Board
12 members appointed by publishers; 12 members appointed by journalist association; 12 members chosen from the public/experts
6 journalists from journalist association, 6 editors nominated by media members, 2 editors-in-chief, chosen by journalists and media, 6 from civil society by public call and chosen by journalists and media. Formal appointment is by the executive board of the Association.
Board drafts a list of people who would be good candidates for the Counci, and appoints people from this list

Directors are nominated by a nominations committee composed of existing directors. Public directors are selected based on their credibility in their respective communities and prior board experience. Professional directors are typically selected by their respective news organizations.
Members can run for the council and are elected by the General Assembly of the association
Members from the media are nominated by their respective organization (3 nominated by the union of journalists, 3 by the media publishers, 1 by the public broadcaster, 2 from commercial tv stations, 1 from commercial radio, and 2 from online media). These members choose the 5 civil society members
Formally, everyone by Minister of Justice. Chair is recommended by president of Supreme Court. Journalist-members are recommended by Journalist Union. Editor-members recommended by editors association, TV stations can nominate members. Laypeople recommended by Danish association for adult education
Media outlets can recommend certain people, the newsmedia association board formally appoints them
Eight members proposed by member organizations (3 year term); Five members of the public, selected by Council via public vacancy (3 year term)
General assembly of the members of the CDJM association
Elected from the members of the organization
The four ‘trägerorganisationen' each delegate 7 people
Member media nominate suitable candidates for the list
3 members nominated by the union, 1 by the publishers, 1 by an ethical institute (liked to the university)
Ombudsman is selected by Press Council, following public competition
Conference of Media of Kazakhstan
Each of the 36 members (media outlets) of the organization selects one person
The Association of Ethics in the Provision of Information to the Public
Appointed by the Press Council itself
The managing board of the organization
Journalists are recommended by the journalist union; Editors are recommended by the editors' association; Laymembers are recommended by a group of four (secretary-general, 2 people from society selected by the board, and one former lay member)

Journalist members are nominated by the journalist union, media members are nominated by media companies, president and public members are selected by the Board (after publiec announcement of the vacancy) and by recommendation of a selection committe
The four founding organizations (Media Association, Local press, Independent Association of Journalists of Serbia, Journalist Association of Serbia) appoint their representatives, representatives of the public are elected via public competition
3 members proposed by the syndicate of journalists, 3 proposed by print media association, 3 proposed by internet media association. No rules on what background these people should have, but they cannot be active journalists
5 of the journalists selected by association; the other 4 by the general assembly of the union. One member of the public is nominated by association's general assembly; the other one is nominated by the union's assembly
They are recruited among persons (mostly veterans) from journalism and other areas of civil society
The Media companies appoints media representatives, the Chairman om Lawyers association and the chief Justitie Ombudsman appoints the public. The Chairmen (judges) are appointed by the Media Companies
Council members are elected by the board of the Foundation
Chair: no specific procedure; vice-chair by referral; journalist members proposed by editors' association or journalist associaton; public members: public vacancy; experts: by referral. Interviews with secretary and chair, formal appointment by Board.
Readers' representatives are chosen by election, every 3 years at the General Council, the others are nominated by their respective organizations
PSO Appointment Panel
Impress Board
214. How many complaints commission members decide on each single complaint?Preparation prior to complaint-handling bodyAll 5 members
MEO members available for the meeting on the complaint(s)
One Senate: 10 members + 1 chair

All 36 members
20 Council members
9 members
All 10 members
All 15 members
All 11 members
All 17 members
4 members of the council: the chair, 1 editor, 1 journalist, 1 member from the public
All 10 members
Chair + 13 council members
30 council members
All 9 members
One Council of 12 members (except for data-related matters, 10 member Council)
3 people from the list: one picked by the complainant, one by the media outlet, and one by the press council
All 5 members
The Press Ombudsman
majority of the Committee
All 36 members
full Commission
All 4 members
All 7 members
All members

6 members (2 journalists, 2 media representatives, 2 members of the public)
At least 7 members
All 9 members
All 11 members
All 14 members
Group of 12: one judge; 6 media representatives; 5 representatives of the public
7 members (5 media professionals, 2 representatives of the public)
5 members: Chair/deputy, two journalist members and two external members (1 expert + 1 citizen)
All 40 members
All 12 members of the IPSO Complaints Committee
Regulatory sub-committees appointed by the Board.
215. Do the members of the complaints commission receive any financial compensation?Preparation prior to complaint-handling bodyYes
No
Yes

Yes
No
Yes
No
Yes
No
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Yes
NO
No
Yes
No
Yes
Yes

Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
Yes
Yes
216. Comment on 215.Preparation prior to complaint-handling body€50/meeting

Theoretically, a sitting fee of €30 per meeting (which no member asks for) + travel expenses for freelance journalists

Only external members and freelance journalists, €35 per meeting

€100/meeting, plus hotel/travel costs

Professional directors are not paid; public directors receive a fee of about €1350 per year

Members are entitled to a sitting fee, but in practice the members do not ask for them
€430-730/session + expenses
Chair gets symbolic fee of €156/month
Council members get €100 + transport costs for each meeting

Compensation for transport and hotel fees (for members from outside the capital)
Transportation and hotel expenses covered


Press Ombudsman is full-time employee




€90 / month per member
Head of the Council receives €4000/year, lay members receive €400/meeting

Transportation fee, hotel and expenses covered
A €250 sitting fee plus reimbursement for travel expenses
Members can have their transportation fees covered
Transportation expenses covered

Chair of the Council receives €5000/year plus sitting fees; judges receive €4000/year plus sitting fees; representatives of the public receive €180/meeting; representatives of the media receive €30/meeting
100CHF per year, 150CHF sitting fee + transportation
Travel expenses + presence fee (vice-chair: €113,45 , regular members €45,80)



217. Is it formally possible that one or both parties are invited to an oral hearing as part of the complaints process?Preparation prior to complaint-handling bodyYes
Yes
Yes
No
Yes
Yes
No
No
Yes
No
Yes
No
No
No
No
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
No
No

Yes
No
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
218. Comment on 217.Preparation prior to complaint-handling bodyThere is a possibility to hear complainants and/or media, if necessary
Written and orally.
The media are always invited. In case the complaint concerns someone personally affected by the coverage, the complainant is invited as well.

Both parties are heard together by the secretary-general and the three members who prepare the case for the full council
When the case is complicated and the Council needs extra input, a hearing may be organized


Both the complainant and the journalist/editor-in-chief can be heard, but this is not mandatory

If a case keeps dragging on, the media can be invited for a hearing


Sometimes experts are heard too. The procedure is written in nature, but there is a possibility to invite editor/complainant/specialist in the decision-making meeting.

There is a public discussion of the case, in which both parties can present their viewpoint
There is a possibility to hear the parties, but this is rarely done in practice
However, organizing a hearing is rarely done
However, this happens very rarely

Parties to the dispute

public meeting
Both parties are invited to the committee to provide information



However, this is very rare

However, this happens very rarely
However, this happens very rarely
Both the complainant and the journalist/editor-in-chief are heard


The parties are invited to the public hearing of the case
Both the complainants and complainees can be heard orally, but that is seldom the case
Complainants and publications must state their positions in writing rather than presenting them orally before the committee
Parties may be heard for cross-examination (in cases in which the facts are disputed)
219. Is the government involved in the complaints handling procedure?Preparation prior to complaint-handling bodyNo
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No

No
No
No
No
No
No
No
No
No
No
No
220. Is it possible for either party to appeal the complaints committee\'s decision?Preparation prior to complaint-handling bodyNo
Yes
No
Yes
No
No
Yes
No
No
No
No
No
No
Yes
No
No
No
Yes
No
Yes
Yes
No
Yes
No
No
No

Yes
No
No
No
No
No
No
No
No
No
No
221. In case of an appeal, which people make the new decision?Preparation prior to complaint-handling body
MEO, however somehow different composition than one making initial decision

Board


A specialized commission for each decision, which consists of three media editors, members of the Council's Assembly, and Executive director of the Council






The Council itself based on the draft prepared by vice-chair of the Council. The Chair and the complaints analyst who prepared the complaint are recused.
The bureau may decide to re-examine a referral by the CDJM


The Board of the Council

press council
meeting of the committee

Vilnius Regional Administrative Court.




Six ex-members of the Council








Complaints Reviewer

222. Who selects the people who make the new decision?Preparation prior to complaint-handling body
No special procedure.

Board


The managing board










The six board members are chosen among the editors-in-chief who are member of the organization

Groups (types) of media nominate representatives; journalist union holds internal competition; for the members from the public, a call is publicly advertised, and the selection is done by the Appointments Committee
Members of the committee






The members of this committee are selected by the Board of Directors of the organization





IPSO Appointment Panel




223. Does the complaints commission\'s decision indicate the severity of the breach?Consequences of Complaints ProceduresNo
Yes
Yes

No
No
No
No
Yes
Yes

No
No
Yes
No
No
Yes
No
Yes
No
No
No

No
No
Yes

Yes
No
Yes
No
Yes
No
No
No
Yes
Yes
No
224. Comment on 223.Consequences of Complaints Procedures
MEO can also signal the severity of the breach.
The commission distinghuishes between two levels of severity. A complaint is either not upheld, it is considered a breach, or a minor breach.
council only determine whether or not an ethical guideline also signal the severity of the breach




The commission distinghuishes between two levels of severity. The Council may decide to dismiss, uphold, or dismiss the complaint with reservations
The commission distinghuishes between three levels of severity. A complaint is either not upheld, a warning is given, a severe warning is given, or it is decided that there was a serious breach



The commission distinghuishes between two levels of severity. A complaint is either not upheld, it is upheld, or a severe reprimand is given


The commission distinghuishes between three levels of severity. A complaint is either not upheld, an advisory notice is issued, the commission voices its disapproval, or the commission issues a reprimand

The commission distinghuishes between three levels of severity. A complaint is either not upheld, the commission issues a warning, it is considered a serious breach, or it is considered a very serious breach






The commission distinghuishes between two levels of severity. A complaint is either not upheld, the commission issues a reprimand for a minor flaw, or the commission upholds the complaint for a breach of the ethical code

The commission distinghuishes between three levels of severity. A complaint is either not upheld, it is considered a minor breach, it is considered a serious breach, or severe blame is given

The commission distinghuishes between three levels of severity. A complaint is either not upheld, the commission issues a caution, the commission can issue its concern, or the commission issues a reprimand

The commission distinghuishes between three levels of severity.



The commission distinghuishes between two levels of severity.


225. Is it possible to sanction the media or journalist for an upheld complaint?Consequences of Complaints ProceduresNo
Yes
No

No
No
No
No
No
Yes
Yes
No
No
Yes
No
No
No
No
Yes
Yes
Yes
No
Yes
No
No
Yes

No
No
Yes
Yes
No
Yes
No
No
No
Yes
Yes
226. Comment on 225.Consequences of Complaints Procedures
If the complaint is against media which is member MEO issues a judgment, which has to be published in the media as well as disseminated it through the means available for MEO. If not member – MEO issues expert opinion and just disseminates it through the means available for MEO







Disbarment from the journalists' association for current members; up to 2 year membership ban for non-members




















Journalists could be banned from the association/union







227. Are there any financial consequences for the media or the journalist when it is deemed to have breached a journalistic principle?Consequences of Complaints ProceduresNo

No

No
No
No
No
No
No
No
No
No
No
No
No
No
No
Yes
No
No
No
No
No
No
No

No
No

No
No
Yes
No
No
No

Yes
228. Comment on 227.Consequences of Complaints Procedures



























However, upheld decisions may indirectly influence the government's willingness to co-finance media content of media outlets.



When a complaint is upheld, media have to pay a handling fee. This fee amounts to 13.000 SEK for publications with a circulation of fewer than 10.000 copies, and 32.000 SEK for publications with for a circulation of 10.000 or more. Independent online magazines pay 13.000 SEK.




The fines amount to a maximum of 1% of the publisher's annual turnover, capped at 1 million pound
229. Does the council require or expect media to publish (a summary of) their decision when a complaint was upheld?Consequences of Complaints ProceduresYes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
No
Yes
Yes
No
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
Yes

Yes
Yes

No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
230. Comment on 229.Consequences of Complaints Procedures

If the upheld complaint concerns someone who was NOT personally affected (which is rare)




In some cases, media outlets are asked to publish the decision (but not by default)



This is decided on a case-by-case basis




In case of a reprimand, the media should publish about the decision





















231. Before the meeting at which a decision about a complaint is taken, does anyone write a summary of the case?Consequences of Complaints ProceduresNo
Yes
No
Yes
Yes
No
No
No
No
No
Yes
No
No
No
Yes
No
No
No
No
Yes
No
No
No
No
No
No

No
No
No
No
Yes
No
No
No
No
No
No
232. Does the council specify how fast a decision should be published?Consequences of Complaints ProceduresNo
Yes
Yes

Yes
Yes
No
No
Yes
No
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
No
No

No
No
Yes

Yes
Yes
Yes
No
Yes
Yes
No
No
No
Yes
Yes
233. Comment on 232.Consequences of Complaints Procedures

14 days

Within 14 days
Within 7 days after the Council has sent the decision to the media outlet


Within a week

Yes
As soon as possible
Within 10 days
Immediately



Within 7 days
No
Promptly





Within 3 weeks after the decision has been made

Within 30 days after the complaint was upheld
Print newspapers and online media should publish the decision within 5 days, a weekly magazine within 10 days
In the earliest possible issue of the media in question

Within two weeks
Promptly



The Code requires corrections be published promptly, but the Committee generally coordinates with publications on the exact date of publication in circumstances when the Committee orders the correction.
By date of publication of decision
234. Does the council specify how prominent a decision should be published?Consequences of Complaints ProceduresNo
Yes
Yes

Yes
Yes
No
No
Yes
No
Yes
Yes
No
Yes
Yes
No
No
Yes
No
Yes
No
No

No
No
Yes

No
No
No
No
No
Yes
No
No
No
Yes
Yes
235. Comment on 234.Consequences of Complaints Procedures

It should be as prominent as the original article

For print media, it should be on a ‘visible spot'. For news websites, the decision has to be on the home page for at least 24 hours, it has to be linked to the original publication, and it should remain on the website for at least 1 year
It should be on the front page of the website for at least 48 hours, and there should be a permanent reference under the archived article/content and/or on the Facebook page of the program that is the subject of the complaint


A decision should be published in the space normally used for corrections, and the decision, or a link, should be appended to the article if the article is online.


Similar prominent place as original article
However, websites need to place a link to the decision next to the original article
Due prominence on the website; the media should publish the decision without further comment



It has to have the same amount of exposure

In print, the decision has to be given due prominence. For news websites, the decision has to be on the homepage for at least 24 hours.





In a similar way as the publication that was complained about






Though it is recommended that the media publis it in the same section as the original publication



The Committee can decide on which page or what part of the website the correction should appear.
These are set out in each individual case
236. Does the council specify in what form a decision should be published?Consequences of Complaints ProceduresNo
No
Yes

Yes
Yes
No
No
Yes
No
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes

No

No
No
Yes

No
Yes
No
No
No
Yes
No
No
No
Yes
Yes
237. Comment on 236.Consequences of Complaints Procedures

The Senate decides this for each case

The decision summary has to be published in the same media form as the original publication, and/or on the website of the media outlet
It always has to be on the website


A decision should be in the media form or all media forms in which the article appeared.


All forms in which the original article was published
All forms in which the original article was published
Has to be in the same outlet type that the decision was about; if the medium has a website, it should be published online as well


An 'appropriate form'; in the case of news websites, the original article should be edited to include a link to the announcement of the reprimand
It has to have the same amount of exposure

Same as publication. When a print article was also published online, the latter should be annotated to indicate the decision




No
Same media form as the original publication


It has to be in the same media form as the original publication



Same media form as the original publication



The Committee can decide whether the correction appears in print and/or online.
In same form as original content
238. How often do media outlets publish the (summary of a) decision when a complaint about them was upheld?Consequences of Complaints ProceduresNever
Rarely
Always
Often
Always
Always
Sometimes
Sometimes
Always
Never
Often
Always
Always
Always


Often
Always
Often
Always

Always
Sometimes
Always
Sometimes
Always

Often
Often
Often
Often
Rarely
Almost always
Always
Often
Never
Always
Always
239. Have decisions of the council ever been used in a legal court case?Consequences of Complaints ProceduresYes
No
Yes
No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes

No
Yes
Yes
Yes
Yes
No
No
Yes
No
No
Yes
Yes


Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
No
240. Comment on 239.Consequences of Complaints Procedures
MEO stops procedure if the case goes to the court. However, MEO may issue opinion if the parties in the Court request it.




































241. What is the name in the media council\'s native language?Codes of EthicsKodi i Etikes
Code of ethics of Armenian media and journalists
Ehrenkodex
CODE OF PROFESSIONAL ETHICS FOR JOURNALISTS OF AZERBAIJAN
Code van de Raad voor de Journalistiek
Code de déontologie journalistique
Kodeks za štampu i online medije
Етичен кодекс (Etishen Kodeks)
The NNC does not have its own code of ethics. We hold members accountable to the ethical guidelines they establish for themselves
Kodeks časti hrvatskih novinara
Kodika Dimisiografikis Deontologias
Vejledning om god presseskik
Eesti ajakirjanduseetika koodeks
Journalistin ohjeet
Three Charters are used: Charte du SNJ, Déclaration de Munich, Charte Mondiale
ქარტიის (Charter)
Pressekodex
Etikai kodex
Siðareglur Blaðamannafélags Íslands
The Code of Practice of the Press Council of Ireland
BASIC PRINCIPLES OF MEDIA IN KAZAKHSTAN
Kodi i Mediave të Shkruara të Kosovës
Visuomenės informavimo etikos kodeksas / Code of Ethics in Providing Information to the Public
Code de déontologie
Кодекс на новинарите на македонија (Code of Journalists of Macedonia)
Ver Varsam-plakaten

Guide de Déontologie
Kodeks novinara Srbije
Etický kódex novinára
Kodeks novinarjev Slovenije
Codi Deontològic
Publicitetsregler
Journalistenkodex
Leidraad
Basın Meslek İlkeleri
The Editors' Code of Practice.
Standards Code
242. Which provision is most often complained about or found to have been breached most often?Codes of EthicsAccuracy
Hate speech and libel.
Accuracy (in research and presentation)
Protection of honour and dignity, inviolability of personal life
Right to reply
Correction of errors
Incitement (hate speech and discrimination)
Discrimination

Dignity/reputation of the people who are covered in the news
Racism, sexism, hate speech and about accuracy in the news
Accuracy
Right of reply
Correction of errors
Accuracy
Accuracy
Accuracy
Balance/impartiality
Doing professional & fair journalism, don't do unnecessary harm
Truth and Accuracy Privacy Avoidance of Prejudice Protection of Children
Children/accuracy
Reporting the truth
Reply, accuracy,misleading
About diligence of information collection
Accuracy
Be critical in the choice of sources, and make sure that the information provided is correct. Those who have been subjected to strong accusations shall, if possible, have the opportunity to simultaneous reply as regards factual information

Accuracy (inaccurate reporting)
Truthfulness of reporting
Right of reply
Accuracy/verification
Conflict of interest
Being named and criticized
Incorrect reporting (factual errors/biased reporting,), Right of reply. Privacy
Incorrect/biased coverage
Statements that are humiliating, degrading or sullying individuals and organizations beyond the limits of criticism shall not be allowed. (Art. 4)
Accuracy
Accuracy
243. Who is responsible for writing or updating the Code?Codes of EthicsAlbanian Media Institution, in cooperation with the Press Council
MEO (or designated individual members) prepares and approves draft updates. Then General Assembly of the members of SR initiatives adopts them.
The Board of the Council
Congress of Azerbaijani journalists
Council members
The annual meeting of the Association
The Press Council itself


The General Assembly of the assocation
All members of CMCC
The Danish Union of Journalists and the Danish Media Association
Board of the News Media Association
The Management Group of the Council for Mass Media.

The assembly of the Charter
The General Assembly of the Press Council
The Board of the Council prepares, the General Assembly has to accept it
The General Assembly of the Union (held annually)
Code Committee
Media experts
The Board of the organization
representatives of organisations of producers or disseminators of public information and members of the Association of Ethics in the Provision of Information to the Public.
General Assembly of the Council
The Association of Journalists and the Macedonian Media Institute
Board of the Norwegian Press Association

The GPR (pour Guide, Processus et Règlements) committee, consisting of 6 members + secretary-general and president
Journalists' associations
Association for the Protection of Journalistic Ethics in the Slovak Republic
Proposed changes to the Code have to be approved by general assembly of the Council
The journalists' association
The Media Bransch
The council

The Supreme Council (40 members) and the General Assembly (comprising all members)
The Editors' Code of Practice Committee.
Code Committee
244. When was the latest update to the Code of Ethics?Codes of Ethics2018
2021
2019
2022
2019
2015
2011


2009

2013
2010
2014

2019
2017

1991
2019
2020
2019
2016
2006

2020

2019
2013
2017
2019
2016
2020
2021
2019
2019
2021

245. What was changed in the latest update to the Code of Ethics?Codes of EthicsIncorporation of regulation for online media, to bring guidelines in line with international practices and norms, as well as to extend the Code to cover new (online) publication forms.
Relevance to technological progress.
Guidelines amended to protect victims of crime and accidents.
Addition of the principle of gender equality and non-discrimination
Actualization based on jurisprudence of previous 17 years, adaptation to the digital environment.
The wording of two articles has been clarified
Some specifications about what discriminatory speech is (now explicitly called ‘hate speech'), reporting about children and minors, protection of witnesses (at courts' procedures), and on online media reporting




Updated with jurisprudence from decisions over the years, as it had not been revised for a long time
Small correction, no substantive changes
Clarification of how corrections of errors in reporting should be made so that the audience is properly informed.

The removal of one sentence, not content-related
Changes to the guideline that refers to when the origin of suspects and offenders can (not) be mentioned

Mostly procedural standards.
Added a guideline about coverage of suicides, which was advocated for by interest group
Quick posts, fakes, deep fakes, and other given of the new post-truth era
Press council now competent for online video/audio; respect for judgments in court reporting emphasised; protection of whistleblowers
Online media, journalists' behaviour in social media, internet sources' authorship and other actual issues
The rise of online media necessitated a change of the Code

Journalistic conduct and the relationship to the sources

Tweaking definition, so that press agencies are considered to be news media as well. Before, only the news outlet publishing press agency copy would be complained against, now the news agency who produced it can also be held accountable

Increased digital space use
Wording more precise; guidelines around privacy adapted because of confusion; emphasised that correcting (online) errors must be done openly
The advent of online media required some adaptations to the Code
In 2020, the Council has been renamed from Press Council to Media Council, and is now able to deal with broadcast media (tv and radio).
Small textual change
Guideline about journalists' duty to protect their sources has been expanded to include not just source protection in publications, but in the rest of their work as well
Minor language changes and better legal formulation of certain principles
Privacy was updated to include explicit protection for ‘mental health' as a medical diagnosis protected by the clause.

246. Were any guidelines added in the latest update to the Code of Ethics?Codes of EthicsNo
No
Yes
No
Yes
No
Yes




Yes
No
No

No
No

No
Yes

No
No
Yes

No

No
Yes
No
No
Yes
No
Yes
No
No


247. Comment on 246.Codes of Ethics

A guideline about how to report on suicide

Guideline about the correction of errors, about op-eds, right to reply, and privacy

Guideline specifying gender equality (next to discrimination), reporting from courts, and reporting on violent extremism and terrorism




A guideline about de-indexing, anonymization, or unpublishing of a particular journalistic production







A guideline about the coverage of suicide



An article about online media outlets




The addition of a chapter about prevention of corruption and conflict of interest


Guidelines were added to guide ethical reporting online




IPSO began regulating in accordance with the updated Code on 1 January 2021.

248. What could be triggers to update the Code of Ethics?Codes of EthicsDevelopments in the media sector may give rise to changes in the Code of Ethics
Practical challenges appearing in the work of MEO.
No regular review or fixed procedure, the trigger is usually feedback from senate

When issues occur that are controversial, or if there are discrepancies between recent jurisprudence and formal codes
A trigger for updating might be constant feedback from the audience or a major change in technology opening up new ways of reporting, disseminating or interacting with the audience. Also, a realization by the Council of the current code being invalid in some respect may end up in proposing a change.
Press council can propose changes because of developments in society and/or changes to (inter)national laws and treaties


Recommendations from the members of the ethics committee can lead to changes

No periodical review, but developments in society or the media sector might lead to updates
No structural review or trigger
suggestions from the media industry or members of the council

Decision of the Association
The General Assembly, which is organized twice each year
When the Council senses that a complainant has a point, but the grounds for their complaint are not in the Code of Ethics
Union members discussions.
When an issue is raised at the yearly meeting
the speed of the spread of fakes, disinformation and propaganda
Issues that occur in complaint-handling can lead to changes

New legislation and the needs of the journalistic profession
Update could be triggered by observations of phenomena in the media that are currently not covered by the Code
new principle matters

Office or Council signals that complaints they are getting are problematic in the light of the existing guidelines
Relevant changes in the media landscape
changing media environment
When certain articles of the are found to be problematic in complaints procedures, or when the guidelines that the Council writes are to be 'upgraded' to be included in the Code itself.
Developments in media that affect (groups in) society may necessitate changes
Decisions in the Board of the Association

Changes are usually triggered by the Council's decisions in complaint procedures
Mostly, developments in society could lead to changes to the Ethical Code
The annual Editors' Code Review.
ongoing assessment with careful consideration of the industry along with feedback from key stakeholdersr
249. Do you publish guidelines or statements that explain, interpret, or contextualize the principles in the Code of Ethics?Codes of EthicsNo
Yes
No
Yes
Yes
Yes
Yes
Yes

No
Yes
Yes
No
Yes

Yes
Yes
No
No
No
Yes
Yes
No
No
Yes
No

No
No
Yes
Yes
Yes
No
No
No
No
Yes
Yes
250. Comment on 249.Codes of Ethics



The leaflet of the Code of Ethics contains guidelines that specify/explain the principles
Council meetings
The Council has developed guidelines about matters like reporting on court cases, gender issues, extreme violence and terrorism
The Council has created some guides about how to report on various specific topics


The Ethical Code contains an addendum with explanatory guidelines
Annual reports may include a note about some issue that came up

The Council can write statements about the Code which specify guidelines for certain situations or contexts


There are guidelines that explain how to apply the general principles. These guidelines are part of the Ethical Code







The Council has guidelines to explain the code of ethics. An ethical framework for online journalism is in the planning





There are extra explanations/best practices guides on how certain guidelines ought to be implemented
There are booklets that explain in depth one or more points of the Code, like about discrimination of people, gender-based violence, or conflict of interest

The Council maintains guidelines that explain how the general principles should be interpreted


The Code is designed to be applicable to all editorial content, whether in print or online.
There is a document that provides guidance for understanding and implementing the Code
251. Has the Code of Ethics been amended to take user-generated content into account?Codes of EthicsNo
No
No
No
No
No
No
No

No
No
No
No
Yes

No
Yes
No
No
No
Yes
No
No
No
No
Yes

Yes
No
Yes
No
No
No
No
No
No
No
No
252. Has the Code of Ethics been amended to take rectification of online errors into account?Codes of EthicsNo
Yes
No
No
Yes
No
No
No

No
No
No
No
Yes

No
Yes
No
No
Yes
Yes
No
Yes
No
No
Yes

No
No
Yes
No
Yes
No
No
No
No
Yes
No
253. Has the Code of Ethics been amended to take responsibility for hyperlinks or hyperlinked content into account?Codes of EthicsNo
Yes
No
No
Yes
No
No
No

No
No
No
No
No

No
No
No
No
No
Yes
No
No
Yes
No
Yes

No
No
Yes
No
No
No
Yes
Yes
No
Yes
No
254. Has the Code of Ethics been amended to take responsibility for embedded content (e.g. YouTube videos) into account?Codes of EthicsNo
No
No
No
Yes
No
No
No

No
No
No
No
No

No
No
No
No
No
Yes
No

No
No
Yes

No
No
Yes
No
Yes
No
No
No
No
Yes
No
255. Has the Code of Ethics been amended to take the responsibility of journalists on social media into account?Codes of EthicsNo
Yes
No
No
No
No
No
No

No
No
No
No
No

No
No
No
No
No
Yes
No
Yes
No
No
No

No
No

No
No
No
No
No
No
Yes
Yes
256. Has the Code of Ethics been amended to take monitoring comments on articles into account?Codes of EthicsYes
Yes
No
No
Yes
No
No
No

No
No
No
No
Yes

No
No
No
No
No
No
No
No
No
No
Yes

No
No
No
No
No
No
Yes
Yes
No
Yes
No
257. Has the Code of Ethics been amended to take responsibility for photo editing into account?Codes of EthicsYes
No
Yes
No
Yes
No
Yes
No

No
No
No
Yes
Yes

No
Yes
No
No
No
No
No
No
Yes
No
Yes

Yes
Yes
Yes
No
Yes
Yes
No
Yes
No
No
No
258. Has the Code of Ethics been amended to take responsibility for archives into account?Codes of EthicsNo
No
No
No
Yes
No
No
No

No
No
Yes
No
No

No
Yes
No
No
No
No
No
No
No
No
No

No
No
Yes
No
Yes
No
Yes
Yes
No
No
No
259. Has the Code of Ethics been amended to take responsibility for social sourced content into account?Codes of EthicsNo
No
No
No
Yes
No
No
No

No
No
No
No
No

No
No
No
No
No
No
No
Yes
No
No
No

No
No
Yes
No
No
No
No
No
No
No
Yes
260. Has the Code of Ethics been amended to take the use of algorithms into account?Public EngagementNo
No
No
No
No
No
No
No

No
No
No
No
No

No
No
No
No
No
No
No
No
No
No
No

No
No
No
No
No
No
No
No
No
No
No
261. Has the Code of Ethics been amended to take the use of robot journalism into account?Public EngagementNo
No
No
No
No
No
No
No

No
No
No
No
No

No
No
No
No
No
Yes
No
No
No
No
No

No
No
No
No
No
No
No
No
No
No
No
262. Is the media council engaged in activities to inform the public about journalistic ethics?Public EngagementYes
Yes
Yes
Yes
Yes
Yes
No
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
263. Comment on 262.Public EngagementThe Council participates in events organized by peer organizations ethical journalism, the Code of Ethics, and professionalism in the media.

The Council organizes events about media ethics-related topics, its representatives give interviews on decisions and media ethics, and the Council educates by doing role plays at schools

When invited as speaker (in academia, media, workshops)
The council participates in conferences for the general public, provides permanent training seminars, has meetings with civil society associations, answers to questions from the public, and participates in media education activities

Spokesperson of the Council can do this when invited by media, for conferences, or for university lectures
The NNC does not sponsor initiatives for the general public. Ethics promotion is delivered by publicizing decisions, newsletters to members, and through social media
The association does this, not the complaints committee
Yes
Representatives can give presentations upon request; or they can participate when other organizations organize something; specific leaflets for victims of crimes
By invitation, a representive of the Council can speak at public events
The Council organizes at least one conference each year
Yes
Yes
On request, representatives of the Council can give lectures or make appearances in the media


The Council itself does not organize any events, but on invitation, its chair and the Ombudsman can speak about ethics in journalism (for example, in academic settings or in broadcast media interviews)
We initiate trainings on journalistic ethics, invite public organizations, lawyers, media executives, media collectives
Representatives are invited on TV and radio programmes to promote the work of the organization, and to discuss on issues related to media scene; besides, the association organizes events in several cities around Kosovo and speak with the general public about press ethics
Yes
Sponsor activites where journalists, teachers and students do a yearly project; speaking at universities, at public forums; advisory function in audiovisual regulator + archival law organizations
The Council organizes different kinds of events across the country, discussions/debates with universities, the CSO sector and other institutions
From time to time, the Association does engage in public activities, mostly with respect to issues around the freedom of the press

On invitation, representatives can speak about ethics to media outlets or in an academic/college setting (but the representatives refrain from talking about specific cases)
By organizing complaints commission sessions outside the capital, by appearing in the media, holding round tables with citizens, participating in other organizations' public events to promote self-regulation, organizing bi-yearly press conferences to review work, recording and publishing unedited versions of complaints Commission meetings, and answering questions from citizens
The Council issues statements about contemporary issues in the media, and representatives give lectures and participate in events upon invitation
The association organizes public events and debates about ethics in journalism
We give speeches, present documents relating to media ethics, and are invited as guests to talk about ethics in journalism
The Media Ombudsman gives lectures and is often invited to give interviews about media ethics; he participates in public debates; and he writes blogs and makes a podcast about about media ethics
When invited as speaker (in academia, media, workshops)
On invitation, representatives can give speeches or will join debates in public forums; representatives give lectures about the Council in academic settings
By organizing trainings and seminars/conferences
Yes
Organizing public events and debates, at least 2 lectures/month, podcasts and webinars, annual Trust in Journalism conference
264. Does the media council use social media?Public EngagementYes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
No
No
Yes
Yes

Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
265. Comment on 264.Public EngagementYoutube and Instagram are used to share video clips with excerpts from media or with visuals related to ongoing projects.

Twitter, Instagram, and Facebook are used to share pictures from events and to share decisions and re-post the publications from media about that decision

Twitter is used to share complaint decisions.
Twitter is used to share decisions and observations
Twitter, Facebook, and Instagram are used to share news items from the main website, information about running projects, and corrections that media outlets have issued

We use Twitter and Facebook to share Council's decisions and to provide our followers with information about journalistic standards that may be of interest.
The assocation uses Facebook, YouTube, and Twitter, but not for the complaints committee specifically

Twitter is used to communicate decisions

Facebook and Twitter are used to share decisions and answer questions from the public


Twitter is used to share viewpoints on media ethics policy, as well as news about developments and events in the media sector


Twitter is used to share interesting excerpts from and about news media

Facebook is used for disseminating news about the council's activities and posting of decisions that were reached


Facebook and Twitter are used to share decisions and opinions; Instagram and YouTube page are used to share footage of events
Facebook is used to post news about the journalism sector, Instagram is used for pictures of events

Twitter is used to announce that there are new decisions published
We use Facebook, Instagram, and twitter to announce complaints commission meetings, to publish our decisions, to promote the work of the Media Council, and answer questions from the public.


The council uses Twitter and Facebook to disseminate its activities, complaints resolutions, and answers questions from the public.
Twitter is used to send notifications when new decisions are published
Twitter and Facebook are used to share decisions and announcements
Twitter is used to share complaint decisions
Facebook and Twitter are used to share the decisions of the Council, and to share public statements regarding media freedom and press ethics.

Twitter is used to share events, media appearances, and news about media self-regulation
266. Is the media council engaged in activities aimed at educating or informing journalists about ethics?Public EngagementYes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
267. Comment on 266.Public EngagementThe Council goes to newsrooms and universities/schools around the country to inform them about (challenges to) media ethics

The Council organizes trainings and regularly visits the editorial departments

The Council can organize workshops about its procedures on request, but media companies are very much aware of the importance and educate about ethics themselves nowadays
The Council organizes conferences, provides workshops about ethics in newsrooms, and gives ethical advice to journalists
The Council organizes (online) school for media ethics, and writes recommendations to explain how to report on violent extremism, how to report on children
The Council would like to do this, but there are no resources available to do so
We are involved with the Canadian Association of Journalists ethics advisory committee, and take part in student and journalism seminars and conferences when possible.
The association does this, not the complaints committee.
By organizing workshops about how to cover specific issues
No activities organized, but representatives may take part in conferences, workshops, academic lectures
Representatives of the Council may join workshops, seminars,and teaching about journalism ethics
Q&A sessions with journalists or editors to talk about or give advice about ethics in journalism


Only in reactive fashion: answering questions from journalists about ethics, giving workshops or lectures by request
Workshops for young journalists; legal advice; ethical advice; best practices recommendations about issues like migration issue coverage, election coverage, and reporting about private individuals.

Organizing seminars about specific topics; give talks on invitation; active in organization of media ombudsmen
Yes
The Council organizes workshops, roundtables, conferences, and holds informal monthly meetings with journalists
The Commission organizes events
The Press Council provides training that journalists with a press card are required to take
Organizing events to present findings and adjudications to journalists; communicating reports, statements and guidelines to journalists and editors directly; invite journalists and editors to present best practices to peers
The Council organizes workshops and courses in newsrooms, at universities, and at the Institute of Journalism

Representatives of the press council give presentations at conferences and organize workshops. For new members, an on-premises training in ethics is offered for their journalists. Sometimes, representatives are invited for workshops or trainings at media outlets.
In addition to the events aimed at a general audience, we also hold training sessions for journalists.
Yes
The association participates in projects with other civil society organions about specific issues, such as the representation of elderly people in the media, about how to report on suicide, and about how domestic violence should be covered in the media
Via seminars and conferences
Not organized by press council itself, but the Ombudsman does participate in workshops and courses for journalists on invitation
The Press Council provides education for journalists
On invitation, representatives of the organization can explain the procedures of the Council in newsrooms
Via training seminars
Training, advise, hotline for journalists
Standards Code, Guidance, Regulatory Scheme, all publicly available as well as ongoing public engagement work including quantitative research in collaboration with universities
268. Does the media council make efforts to lobby the government or political parties?Yes
Yes
No

Yes
Yes
No
No
No
Yes
No
No
No
Yes
Yes
No
Yes
No
No
Yes
Yes
Yes
Yes
No
Yes
Yes

No
Yes
Yes
Yes
No
No
No
Yes
Yes
Yes
Yes
269. Comment on 268.The Council tries to raise awareness for issues of press freedom with opposition parties



Occasionally when legislation/regulation is planned to be introduced that might affect press freedom
When needed, the Council tries to be part of the debate about media policy



The association tries to affect government policy towards the media, but so far with limited success
By keeping its independence and insisting to maintain its tasks.

The News Media Assocation does this, not the press council itself
Suggestions from the media industry or members of the council


By giving expert opinion in the policy making process to warrant the freedom of the press


Indirectly – for instance regarding reform of defamation act
Trainings
The organization tries to lobby for better media legislation

There is no lobbying, but the Press Council is the official conversation partner of government and it has to be consulted for things like media legislation
The Council is involved in activities related to media reforms
Via the Norwegian Press Association of which the Council is a part


The media council lobbies the government regarding government financing of media content in the public interest. In addition, the media council aims to make the acceptance of its jurisdiction obligatory for media seeking public funding.
Activities to promote journalistic ethics for online activities specifical are under consideration
The Press Council lobbies for better media legislation




Through public statements and individual and collective meetings
Yes
Impress tries to reach out to politicians and policy makers to promote media policy that enhances or aims towards raising ethical standards of the press
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